Summary
Overview
Work History
Education
Skills
Timeline
Generic

Persephone Bearchum

Pendleton,OR

Summary

Dynamic customer service professional with experience at Dairy Queen Grill & Chill, recognized for enhancing customer satisfaction through effective problem-solving and cash handling. Known for reliability and adaptability, I foster positive environments and train new team members, ensuring a seamless experience for both customers and colleagues.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Customer Service Cashier

Dairy Queen Grill & Chill
04.2023 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Volunteer

Cay-Uma-Wa Head Start
11.2019 - 07.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals.
  • Demonstrated adaptability by quickly adjusting to changing circumstances or unforeseen challenges.
  • Provided a safe and nurturing environment for children to learn and grow through various educational activities.
  • Enabled smoother transitions between activities by establishing clear routines and expectations from day one onwards.
  • Watched and redirected inappropriate student behavior.

Education

Pendleton Highschool
Pendleton, OR
06-2024

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Positive and professional
  • Honest and dependable
  • Team collaboration
  • Problem-solving
  • Adaptable and flexible
  • Cash Handling

Timeline

Customer Service Cashier

Dairy Queen Grill & Chill
04.2023 - Current

Volunteer

Cay-Uma-Wa Head Start
11.2019 - 07.2023

Pendleton Highschool

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