Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kaise Abazid

Chattanooga,TN

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Dairy Queen Grill & Chill
08.2025 - Current
  • Responded to customer requests for products, services, and company information.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Sought ways to improve processes and services provided.

Sales Associate

Baklanooga
05.2024 - 06.2025
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to build loyalty.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High School Diploma -

University High
Chattanooga, TN
05-2027

Skills

  • Scheduling
  • Complaint resolution
  • Account updating
  • Report creation
  • Service oriented
  • Product sales
  • Promotional support
  • Upselling
  • Retail loss prevention
  • Product demonstrations
  • Money handling
  • Customer engagement

Languages

English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Professional Working

Timeline

Customer Service Representative

Dairy Queen Grill & Chill
08.2025 - Current

Sales Associate

Baklanooga
05.2024 - 06.2025

High School Diploma -

University High

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