Summary
Overview
Work History
Education
Skills
ACTIVITIES
Timeline
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Persephone Charran

Fredericksburg,VA

Summary

Professional in hospitality management with comprehensive experience in bar operations and team leadership. Known for driving efficiency and maintaining high standards of service. Excel in team collaboration and adapt seamlessly to dynamic environments, with focus on customer satisfaction and operational excellence.

Overview

3
3
years of professional experience

Work History

Bartender

Chili's Bar and Grill
10.2023 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Guest Service Associate

European Wax Center
02.2023 - 09.2023
  • Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
  • Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
  • Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
  • Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
  • Managed front desk operations, ensuring a smooth and pleasant guest experience.

Costume Shop Assistant

AMDA
02.2022 - 04.2023
  • Help create costumes from the drawing board to putting them on a person. Work as the makeup artist, and I lead the crew on shows by assigning quick change parts, assigning hair and makeup tasks, and creating makeup charts to help guide my crew.
  • Cleaned shop and maintained apparel in wardrobe of fancy dress, theme, and popular character styles.
  • Did makeup and hair on main actors for dress rehearsal and performances.
  • Demonstrated flexibility and adaptability by successfully managing multiple projects simultaneously while adhering to strict production timelines and budget constraints.

Sales Associate

Macy's
10.2022 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Bachelor's - Performing Arts

AMDA
Los Angeles, CA
10.2022

Certificate - Performing Arts

AMDA
Manhattan, NY
06.2021

Skills

  • Quick Learner
  • Problem-solving abilities
  • Very organized
  • Leadership experience
  • Cleanliness standards
  • POS system operation
  • Outgoing personality
  • Good under pressure

ACTIVITIES

I love to read and write. I've taken every literature and creative writing class that was made available to me. I also intend to return to school for my English degree. I love to meet new people and have new experiences

Timeline

Bartender

Chili's Bar and Grill
10.2023 - Current

Guest Service Associate

European Wax Center
02.2023 - 09.2023

Sales Associate

Macy's
10.2022 - 01.2023

Costume Shop Assistant

AMDA
02.2022 - 04.2023

Bachelor's - Performing Arts

AMDA

Certificate - Performing Arts

AMDA

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Persephone Charran