Persia Michaux
Walmart
Hickory,NC
1
Language
4
years of professional experience
Senior business student at UNC Greensboro with hands‑on experience in customer service, merchandising, and fast‑paced retail environments. Skilled in communication, teamwork, and problem‑solving through my role at Sam’s Club and ongoing business coursework. Motivated to grow professionally and contribute value in business, marketing, or operations roles.
Work History
Merchandising (Apparel Department)
1 Month- Responsibilities - Managed apparel section to enhance customer shopping experience., Helped customers by addressing their questions and guiding product selection., Maintained organized and visually appealing displays to attract customers.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Front End/Cashier
4 Months- Responsibilities - Customer Service, Cashier, Ensured accuracy of financial transactions during service., Front End Operations, Executed housekeeping duties to ensure a tidy environment., Implemented organization strategies for inventory management.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, enhancing overall shopping experience and satisfaction.
- Maintained clean and organized checkout area, ensuring a welcoming environment for customers.
Customer Service
10 Months- Executed customer service tasks, processed financial transactions, worked as a cashier, completed administrative duties, ensured cleanliness in housekeeping, prepared food, and organized supplies.
- Serviced high volume of calls while providing excellent customer service.
- Provided outstanding customer service skills for both internal and external customers.
- Managed customer service inquiries and complaints for customer satisfaction.
Customer Service
7 Months- Responsibilities - Customer Service, Cashier, Managed Financial Transactions, Executed housekeeping duties to uphold standards, Assisted customers in grocery selection and inquiries
- Provided excellent customer service by addressing inquiries promptly and knowledgeably.
- Provided exceptional customer service to internal and external customers.
- Increased repeat business by providing exceptional customer service experiences.
Customer Service
5 Months- Responsibilities - Customer Service, Cashier, managing financial transactions, Performed cleaning tasks to maintain a tidy environment., Assisted customers with product selection and inquiries., Organized inventory for efficient storage and retrieval.
- Provided exceptional customer service, addressing client concerns efficiently and professionally.
- Provided exceptional customer service, resolving complaints and answering queries promptly.
- Executed top-notch customer service and assistance for [Number] contractors.
Education
High School Diploma
- Business Economics
- General Studies
- Business Entrepreneurship
- Business
Skills
Visual Merchandising
Customer engagement
Retail Operations
Inventory Management
Organizational skills
Analytical & Continuous Improvement
Strategic Planning
Office 365
Diversity training
LANGUAGES
English
Timeline
Merchandising (Apparel Department)
Sam's Club
08.2026 - CurrentRead More
Front End/Cashier
Walmart
05.2026 - CurrentRead More
Customer Service
Sam's Club
02.2025 - 12.2025Read More
Customer Service
Publix
06.2024 - 01.2025Read More
Customer Service
Lowes Foods
08.2022 - 01.2023Read More
Lenoir-Rhyne University
from Business Entrepreneurship
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Catawba Valley Community College
from General Studies
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Hickory High School
High School Diploma
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North Carolina A&T University
from Business Economics
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University of North Carolina At Greensboro
from Business
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