Growth-focused thought leader with an extensive background in sales and marketing and 9+ years’ of expertise spanning across all facets of sterile processing. An empowering supervisor, educator; and trainer, has a verifiable record of coaching and building high-performing team. Focused on continuous improvement, adept at identifying operational deficiencies and implementing corrective measures that enhance efficiency, willingness to take on added responsibilities and enhance the patient experience.
· Directing the proper care, cleaning, decontamination and disinfection of surgical and medical instrumentation and equipment, while preparing, assembling and packaging sets and packs.
· Updating and maintaining multiple databases and systems, maintaining accurate records and documentation, while ensuring confidentiality.
· Ensuring compliance with applicable internal policies and procedures, as well as regulatory frameworks.
· Providing close support to the Supervisor in leading all day-to-day operations, including inventory management, purchasing, scheduling and staff performance management, while acting as Supervisor when required.
· Taking a leading role in training the graveyard shift, providing ongoing guidance and support, and building a highly competent team.
· Coordinating comprehensive audits to identify knowledge gaps and develop tailored training sessions and workshops for the team.
· Implementing novel program to support onboarding for new hires, facilitating a seamless integration within the team, while reinforcing a collaborative culture.
· Delivering constructive feedback and support to junior team members and new hires, ensuring continuous improvement.
· Conceptualizing and spearheading a positive affirmation program within the department, delivering a tangible increase in employee morale and engagement, receiving praise from the executive team and IAHCSMM Board Member, Tanya Lewis.
Administration
Client Experience Enhancement
Coaching & Mentoring
Database Management
Equipment Monitoring
Forecasting
Infection Control Practices
Inventorying
Medical Terminology
New Hire Onboarding
Policy & Procedure Development
Project Management
Quality Control
Regulatory Compliance
Relationship Building
Research & Analysis
Risk and Hazard Mitigation
Sterilization
Training Delivery