Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peryl M. De Veaux

Atlanta,GA

Summary

Compassionate and dependable crisis support professional with 19+ years of experience providing immediate emotional support, intake, and crisis intervention services to individuals with complex behavioral health needs. Skilled at de-escalating stressful situations, conducting client interviews, reviewing referrals, and collaborating with Certified Peer Specialists. Facilitated WRAP groups and ensured smooth new client transitions into programs. Proven ability to maintain confidentiality, build trust quickly, and deliver person-centered support remotely.

Overview

20
20
years of professional experience

Work History

Community Support Coordinator

Misty Harbor - RHD
Philadelphia, PA
09.2019 - 11.2024
  • Provided direct assistance to individuals, ensuring their needs were met with patience and care.
  • Coordinated daily activities and maintained a positive environment.
  • Resolved issues quickly, demonstrating strong problem-solving skills.

Resource Coordinator

C.O.S.T.A.R. - RHD
Philadelphia, PA
02.2018 - 09.2019

Lead Direct Support Professional

C.O.S.T.A.R. - RHD
Philadelphia, PA
02.2014 - 02.2018

Lead Direct Support Professional

Pine Street Programs - RHD
Phildelphia, PA
05.2012 - 07.2013

Weekend Shift Supervisor

Pine Street Programs
Philadelphia, PA
08.2008 - 03.2013

Direct Support Professional

Pine Street Programs - RHD
Philadelphia, PA
02.2005 - 07.2008
  • Provided daily assistance, managed records, and handled confidential information with accuracy.
  • Implemented individualized support plans to promote client independence.
  • Collaborated with multidisciplinary teams to enhance client services.

Education

Human Services, Certificate of Completion

Lutheran Settlement House Human Services Training
Philadelphia, PA
12-1995

Skills

  • Customer service excellence
  • Cash handling and POS system use
  • Problem solving and conflict resolution
  • Fast-paced environment adaptability
  • Teamwork and communication
  • Attention to detail and accuracy
  • Dependable and trustworthy work ethic
  • Friendly and patient interactions

Timeline

Community Support Coordinator

Misty Harbor - RHD
09.2019 - 11.2024

Resource Coordinator

C.O.S.T.A.R. - RHD
02.2018 - 09.2019

Lead Direct Support Professional

C.O.S.T.A.R. - RHD
02.2014 - 02.2018

Lead Direct Support Professional

Pine Street Programs - RHD
05.2012 - 07.2013

Weekend Shift Supervisor

Pine Street Programs
08.2008 - 03.2013

Direct Support Professional

Pine Street Programs - RHD
02.2005 - 07.2008

Human Services, Certificate of Completion

Lutheran Settlement House Human Services Training