Dagmar Hernandez
Bronx
Summary
Dedicated to advancing a career in the health field, with a proven track record as a community support professional committed to driving impactful initiatives. Expertise in fostering team collaboration and achieving measurable results, complemented by a reputation for reliability and adaptability in dynamic environments. Proficient in conflict resolution, effective communication, and community engagement, ensuring the delivery of high-quality support and services. Passionate about making a meaningful difference in the lives of individuals and communities through strategic health initiatives.
Overview
19
19
years of professional experience
Work History
Community Support Coordinator
AIM Services
Saratoga Springs, NY
01.2024 - Current
- Assisted clients in daily living activities to enhance independence and quality of life.
- Developed individualized care plans based on client needs and preferences.
- Monitored client progress and documented observations for review by healthcare professionals.
- Implemented community engagement programs to promote social interaction among clients.
- Advocated for client rights and access to resources within the community network.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
Clinical Intern
Clinical Rotations
Valhalla, NY
01.2024 - Current
- Assisted in patient assessments and data collection to support clinical staff.
- Maintained accurate patient records using electronic health record systems.
- Collaborated with healthcare teams to ensure quality patient care delivery.
- Conducted routine laboratory tests and prepared samples for analysis.
- Facilitated communication between patients and healthcare providers for effective treatment plans.
- Observed and documented patient responses to treatments for further evaluation by clinicians.
Caregiver
Private Duty
New York, NY
08.2013 - 10.2023
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medication and monitored health conditions to maintain well-being.
- Collaborated with healthcare professionals to develop personalized care plans.
- Maintained accurate records of client progress and care provided for reporting purposes.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Implemented strategies to improve client mobility and independence through tailored exercises.
- Provided companionship and emotional support to enhance client quality of life.
Phlebotomist
Harris County Hospital District, EA Squatty Lyons
Humble, Texas
01.2007 - 01.2013
- Drew blood specimens on patients
- Instructed patients on collection of urine specimens
- Process of blood, urine and fecal samples
- Performed point of care service, i.e., UPT’s urine dipstick, influenza and strep screening
- Prepared specimens for analysis
- Utilized PC to enter and retrieve patient data
- Scheduled appointments
- Maintained a cooperative working relationship with patients, medical staff and outside vendors
- Inventoried supplies pertaining to laboratory
- Answered multi-line telephones, operated fax and copy machine.
Education
Bachelor of Science -
Bronx Community College
01.2017
Phlebotomy Certification - undefined
Bachelor of Science - Psychology
Iona Unvistersity
New Rochelle, NY05-2022
Bachelor of Science - Nursing
Mercy College
Dobbs Ferry, NY05-2026
Skills
- Bilingual-Spanish, type, knowledge of computer, customer service, good listener, good interpersonal skills, team player
- Client advocacy
- Multicultural sensitivity
- Research and evaluation
- Behavioral support
- Client needs assessments
- Health promotion
- Individualized support
- Recreational activities
- Personal care assistance
- First aid and CPR
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Active listening
Timeline
Community Support Coordinator
AIM Services
01.2024 - Current
Clinical Intern
Clinical Rotations
01.2024 - Current
Caregiver
Private Duty
08.2013 - 10.2023
Phlebotomist
Harris County Hospital District, EA Squatty Lyons
01.2007 - 01.2013
Phlebotomy Certification - undefined
Bachelor of Science -
Bronx Community College
Bachelor of Science - Psychology
Iona Unvistersity
Bachelor of Science - Nursing
Mercy College
Award
2012 Service First Award from the Harris County Hospital District