Dagmar Hernandez
Bronx
Summary
Dedicated to advancing a career in the health field, with a proven track record as a community support professional committed to driving impactful initiatives. Expertise in fostering team collaboration and achieving measurable results, complemented by a reputation for reliability and adaptability in dynamic environments. Proficient in conflict resolution, effective communication, and community engagement, ensuring the delivery of high-quality support and services. Passionate about making a meaningful difference in the lives of individuals and communities through strategic health initiatives.
Overview
19
19
years of professional experience
Work History
Community Support Coordinator
AIM Services
01.2024 - Current
- Assisted clients in daily living activities to enhance independence and quality of life.
- Developed individualized care plans based on client needs and preferences.
- Monitored client progress and documented observations for review by healthcare professionals.
- Implemented community engagement programs to promote social interaction among clients.
- Advocated for client rights and access to resources within the community network.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
Clinical Intern
Clinical Rotations
01.2024 - Current
- Assisted in patient assessments and data collection to support clinical staff.
- Maintained accurate patient records using electronic health record systems.
- Collaborated with healthcare teams to ensure quality patient care delivery.
- Conducted routine laboratory tests and prepared samples for analysis.
- Facilitated communication between patients and healthcare providers for effective treatment plans.
- Observed and documented patient responses to treatments for further evaluation by clinicians.
Caregiver
Private Duty
08.2013 - 10.2023
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medication and monitored health conditions to maintain well-being.
- Collaborated with healthcare professionals to develop personalized care plans.
- Maintained accurate records of client progress and care provided for reporting purposes.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Implemented strategies to improve client mobility and independence through tailored exercises.
- Provided companionship and emotional support to enhance client quality of life.
Phlebotomist
Harris County Hospital District, EA Squatty Lyons
01.2007 - 01.2013
- Drew blood specimens on patients
- Instructed patients on collection of urine specimens
- Process of blood, urine and fecal samples
- Performed point of care service, i.e., UPT’s urine dipstick, influenza and strep screening
- Prepared specimens for analysis
- Utilized PC to enter and retrieve patient data
- Scheduled appointments
- Maintained a cooperative working relationship with patients, medical staff and outside vendors
- Inventoried supplies pertaining to laboratory
- Answered multi-line telephones, operated fax and copy machine.
Education
Bachelor of Science -
Bronx Community College
01.2017
Phlebotomy Certification - undefined
Bachelor of Science - Psychology
Iona Unvistersity
New Rochelle, NY05-2022
Bachelor of Science - Nursing
Mercy College
Dobbs Ferry, NY05-2026
Skills
- Bilingual-Spanish, type, knowledge of computer, customer service, good listener, good interpersonal skills, team player
- Client advocacy
- Multicultural sensitivity
- Research and evaluation
- Behavioral support
- Client needs assessments
- Health promotion
- Individualized support
- Recreational activities
- Personal care assistance
- First aid and CPR
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Active listening
Timeline
Community Support Coordinator
AIM Services
01.2024 - Current
Clinical Intern
Clinical Rotations
01.2024 - Current
Caregiver
Private Duty
08.2013 - 10.2023
Phlebotomist
Harris County Hospital District, EA Squatty Lyons
01.2007 - 01.2013
Phlebotomy Certification - undefined
Bachelor of Science -
Bronx Community College
Bachelor of Science - Psychology
Iona Unvistersity
Bachelor of Science - Nursing
Mercy College
Award
2012 Service First Award from the Harris County Hospital District