Summary
Overview
Work History
Education
Skills
Timeline
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Pete Hernandez

Pensacola,FL

Summary

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated professional offering knowledge in Software Development. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities.

Overview

13
13
years of professional experience

Work History

Manager

Starbucks
Pensacola, FL
05.2020 - Current
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Technician

Asurion
Pensacola, FL
06.2019 - 04.2020
  • Provided technical advice to customers regarding the installation, configuration, maintenance, and repair of their cell phones.
  • Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
  • Installed, configured, and tested cellular phones to ensure proper operation.
  • Installed, set up and repaired devices and system components.

Sales Associate

Target
Pace, FL
07.2015 - 06.2019
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Maintained cleanliness of work area and ensured proper organization of merchandise displays.
  • Assisted customers in locating products throughout the store and online.
  • Computed purchases and received and processed cash or credit payment.
  • Executed daily opening and closing procedures for the electronics department.

Crew Member

Whatabuger
Milton, FL
12.2010 - 07.2015
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Presented orders to guests within anticipated service times.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Drove team success by quickly completing assigned tasks.

Education

Bachelor of Science - Software Design And Development

The University of West Florida
Pensacola, FL
12-2023

Skills

  • Agile Development Methodologies
  • Responsive Web Design
  • Data Modeling
  • Programming
  • Software Design
  • Software Development Life Cycle (SDLC)
  • HTML
  • CSS
  • Javascript
  • JS Frameworks: React, Angular, Vue
  • Object-Oriented Programming

Timeline

Manager

Starbucks
05.2020 - Current

Technician

Asurion
06.2019 - 04.2020

Sales Associate

Target
07.2015 - 06.2019

Crew Member

Whatabuger
12.2010 - 07.2015

Bachelor of Science - Software Design And Development

The University of West Florida

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Pete Hernandez