Pete Urioste
Las Vegas,NM
Summary
Experienced Operations Manager dedicated to team growth and development. Skilled in conflict resolution, team-building, and prioritizing needs of team members and guests. Punctual with strong problem-solving abilities. Proven track record in management, delivering effective solutions for immediate and long-term success.
Overview
17
17
years of professional experience
Work History
Operations Manager
Love's Travel Stops & Country Stores
Las Vegas, NM, USA
06.2018 - 11.2023
- Managed a team of 50, including shift managers and managers.
- Enhanced staff performance by implementing effective training programs.
- Facilitated task coordination among team members and managers.
- Resolve staff and guest conflicts in a professional courteous manner.
- Managed inventory control processes to ensure optimal stock levels.
- Managed store operations encompassing PNLs, OSHA compliance, and administrative tasks.
Store Manager
Allsups convince store
Las Vegas, NM, USA
01.2007 - 12.2015
- Oversaw team members and provided training to staff, including lower management.
- Prepared and delivered financial reports on a daily basis.
- Led recruitment, hiring, and training processes.
- Managed evaluation of guest feedback.
- Collaborated with marketing team on campaign to boost Gross Profit and sales.
- Handled in-person guest complaints.
Education
Associates degree - computer Science
Luna Community College
06.2017
Skills
- Budget Management
- Staff Training & Coaching
- Recruiting and Hiring Talent
- Quality Assurance
- Profit & Loss
- Management
- Financial Report Writing
- Strategic Planning
- Team Management
- Conflict Management
- Restaurant Management
- Project Management
Timeline
Operations Manager
Love's Travel Stops & Country Stores
06.2018 - 11.2023
Store Manager
Allsups convince store
01.2007 - 12.2015
Associates degree - computer Science
Luna Community College