Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peter Adogu

Brooklyn,NY

Summary

Dynamic professional with extensive expertise in customer service and event coordination, enhancing guest experiences through strategic system implementation and fostering collaboration plus innovation to handle different unique challenges to the workplace.

Overview

9
9
years of professional experience

Work History

Head Waiter

El Caribe Country Club Caterers
Brooklyn, NY
03.2019 - Current
  • Oversaw dining room operations during events at a premier country club.
  • Trained and supervised waitstaff to deliver exceptional guest service.
  • Calculated charges, issued table checks, and collected payments efficiently.
  • Prepared seating charts for large parties to optimize guest experience.
  • Collaborated with chefs on menu changes and staffing requirements.
  • Implemented new POS system and trained staff on operational usage.

Marketing Assistant

Social Media Influencer
Brooklyn, NY
02.2023 - 01.2024
  • Researched competitors' social media strategies to inform content planning.
  • Contributed to strategies that boosted brand awareness and engagement on social media.
  • Reviewed design changes for website updates to enhance user experience.

Sales Associate

Vintage Store
Brooklyn, NY
01.2022 - 01.2023
  • Guided customers in selecting vintage clothing and accessories to enhance their shopping experience.
  • Executed sales transactions using point-of-sale system to ensure accurate and timely processing.
  • Managed inventory by restocking shelves and monitoring stock levels to maintain store presentation.

Ticket Sales

Coney Island Luna Park
Brooklyn, NY
06.2019 - 09.2020
  • Oversaw box office operations, including ticket sales, refunds, and exchanges.
  • Managed cash register transactions for ticket sales, food items, and merchandise purchases.
  • Maintained accurate records of attendance numbers and ticket sales data.
  • Resolved discrepancies related to ticket sales transactions efficiently.
  • Monitored ticket sales to ensure accurate transaction records.

Resident Assistant

Pennsylvania State University
State College, Pennsylvania
08.2018 - 06.2019
  • Organized community events that increased resident engagement and strengthened sense of belonging.
  • Mediated conflicts among residents, cultivating a positive living environment.
  • Ensured compliance with safety protocols to prioritize student welfare in residence halls.
  • Conducted regular floor meetings to encourage open communication among residents.
  • Supervised resident activities in dormitory, ensuring adherence to rules and regulations.
  • Welcomed new residents, facilitating smooth community adjustment.
  • Coordinated social events, including movie nights and game nights, to facilitate resident interactions.
  • Created informative bulletin boards and organized special events to raise diversity awareness among residents.

Server Assistant

Red Lobster
Brooklyn, NY
04.2017 - 08.2018
  • Delivered food and beverages promptly to optimize service efficiency.
  • Maintained cleanliness of dining area and server stations to enhance guest experiences.
  • Supported team during peak hours by efficiently managing guest requests and ensuring timely service.
  • Restocked supplies throughout shifts to ensure smooth service operations.
  • Collaborated with kitchen staff to ensure timely order preparation and enhance overall service flow.
  • Engaged with guests to create welcoming atmosphere and promptly address needs.

Thon

Penn State University
State College, Pennsylvania
04.2018 - 04.2018

Executed planning and coordination of student-led Dance-A-Thon for childhood cancer research fundraising.

Collaborated with extensive team to organize events, contributing to over $10 million raised for charity.

  • Engaged with cross-functional teams to meet objectives and enhance project outcomes.

Alternative Spring Break (ASB)

Penn State University
State College, Pennsylvania
03.2018 - 03.2018

Supported homeless shelters in Montreal through service projects, enhancing community well-being.

Assisted community center programs, fostering local engagement and resource distribution.

Developed cross-cultural communication skills and gained insight into diverse needs in service-oriented environments.

Education

Bachelor of Arts - Mass Communication

Pennsylvania State University
University Park, PA

Skills

  • Point of sale (POS) operations
  • Customer service excellence
  • Team leadership and communication
  • Event coordination and social media management
  • Experience in sales
  • Financial management
  • Collaboration and teamwork
  • Creativity and innovation

Timeline

Marketing Assistant

Social Media Influencer
02.2023 - 01.2024

Sales Associate

Vintage Store
01.2022 - 01.2023

Ticket Sales

Coney Island Luna Park
06.2019 - 09.2020

Head Waiter

El Caribe Country Club Caterers
03.2019 - Current

Resident Assistant

Pennsylvania State University
08.2018 - 06.2019

Thon

Penn State University
04.2018 - 04.2018

Alternative Spring Break (ASB)

Penn State University
03.2018 - 03.2018

Server Assistant

Red Lobster
04.2017 - 08.2018

Bachelor of Arts - Mass Communication

Pennsylvania State University
Peter Adogu