Summary
Overview
Work History
Education
Skills
Languages
Timeline
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BAJRAM HASANI

Brooklyn,United States

Summary

Head Waiter with 12+ years of extensive expertise in high-volume dining environments, skilled in table coordination, wine pairings, and team supervision. Demonstrates a strong capacity for enhancing customer satisfaction through meticulous service prioritization and effective training of new staff. Committed to elevating dining experiences and fostering a collaborative team atmosphere. Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts.

Overview

32
32
years of professional experience

Work History

Head Waiter

Prime Catch Steakhouse
New York, United States
02.2020 - Current
  • Greet and seat customers, ensuring a welcoming atmosphere; trained 10+ new waiters on procedures
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.

Waiter and Bartender

Petite Poulet French Restaurant
New York, United States
09.2015 - 11.2019
  • Greeted guests, answered menu questions, ensuring repeat patronage through exceptional service
  • Created detailed reports of food pairings and suggested wines for menu items.

Restaurant Waiter

7 old Fulton Italian Restaurant
Brooklyn, United States
04.2012 - 07.2012
  • Greeted customers, provided menus and answered questions about menu items
  • Operated POS terminals to input orders, split bills and calculate totals.

Cook Supervisor

Hard Rock Cafe
Prague, Czech Republic
02.2008 - 12.2011
  • Supervised kitchen staff in food preparation, cooking, and presentation, ensuring high standards

Salesperson

Chicago invest
Prague, Czech Republic
11.2003 - 01.2008
  • Developed and implemented strategies to meet sales quotas

Soccer Player

Fc Llapi
Podujeve, Kosovë
07.1992 - 04.2000
  • Advanced ball upfield with precise passing, creating scoring opportunities and boosting team performance

Education

High school Diploma -

Alexander Xhuvani High School
Podujeve, Kosovë
06.2000

Skills

  • Table Coordination
  • Wine Pairings
  • Menu Presentation
  • Team Supervision
  • Service Prioritization
  • Upselling Techniques
  • Point of Sale (POS) Operations
  • Tableside Service
  • High-Volume Dining
  • Order-Taking
  • Multilingual Communication

Languages

  • English . Albanian .Czech. Croatian ,Proficient
  • Spanish German French Advanced

Timeline

Head Waiter

Prime Catch Steakhouse
02.2020 - Current

Waiter and Bartender

Petite Poulet French Restaurant
09.2015 - 11.2019

Restaurant Waiter

7 old Fulton Italian Restaurant
04.2012 - 07.2012

Cook Supervisor

Hard Rock Cafe
02.2008 - 12.2011

Salesperson

Chicago invest
11.2003 - 01.2008

Soccer Player

Fc Llapi
07.1992 - 04.2000

High school Diploma -

Alexander Xhuvani High School

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BAJRAM HASANI