Peter Aranda

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• Assisted in the development of performance improvement initiatives, resulting in higher productivity levels.
• Monitored equipment health using diagnostic tools, ensuring optimal functionality.
• Skilled and Proficient in Tableau, Salesforce,Google suite, and NOC platforms.
• Proficient in Advanced RMA work orders.
• Conduct field service visits and training. Document all electrical safety hazards and practices.
• Coach Technicians and removal & reinstall crews on advanced safety practices
• Review individual tech metrics and conduct ride alongs for advanced training and strategies to complete work orders in a timely manner and up to sunrun standards.
• Monitor technicians success rate,hours per completion,first time fix rate and set goals to improve tech efficiency and performance.
• Strategize with District service manager to utilize dispatch console and field dispatch team for more accurate drive times and work order completion rate.
• Collaborate with case management team to unsure work orders are closed accurately and with detailed notes.

• Troubleshoot,test and maintain solar inverter, batteries and components to ensure the highest quality performance and peak output from the solar system.
• Applied knowledge of standard equipment and manufacturer repair guidelines.
• Demonstrated increased knowledge of company products and equipment.
• Reviewed technical documentation to complete equipment maintenance and repair.
• Accept and submit all findings for Service Dispatches.Contact and schedule site visits with customer to perform test on equipment performance and quality.
• Contact equipment manufacturer to ensure devices and components are covered under warranty. Ship and receive all equipment and material that are involved with service dispatches.
• Responsible for maintaining company vehicle and inventory within vehicle.
• Point of contact on executive escalated customers with electrical issues.
• Highly skilled in customer communication and de-escalations on hazards and urgent cases
• Provide the highest quality service with pride and integrity.
• Respond to customer inquiries quickly and professionally to increase satisfaction.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Maintained accurate records of service calls and customer interactions for training and accountability purposes.
• Consistently high scores in Technician Performance Metrics.
• Train and coach new hire technicians.
• Up train technicians to meet company key metrics
• Lead Technician Safety Meetings.
• Assist management make key changes to complete more work orders.

• Review job blueprint and layout,determine material required to complete solar with battery backup installation up to NEC,AHJ standards.
• Lead electrician in installation of battery backup systems, Planned the best location to mount and service solar system. Installation of solar inverter and battery, Work with the team of installers to confirm professional installation of solar array.
• Installed, maintained, repaired and tested equipment for electricity generation and utilization.
• Troubleshoot and diagnose inverter,battery, solar issues that arise.
• Conduit installation up to NEC Standards for all equipment and Arrays
• Lead a Crew of 4 to perform high quality and efficient solar installations.Complied fully with all OSHA guidelines to ensure a safe work environment.
• Inspected electrical systems, equipment and components to identify hazards, defects and repair requirements.
• Inspected worksites and installations to verify compliance with state safety codes.

• Responsible for Main Service Panel upgrade equipment and inventory,metting city officials to determine meter spot location/relocation, reviewing AHJ requirements prior to installation. Confirm safe drilling for ground rod installation with city officials.
• Lead electrician in removing,replacing and relocating MSP up to NEC standards,Review MSP upgrade with homeowner prior to installation,Explain operation and maintenance protocols to homeowner,
• Troubleshoot residential branch/dedicated circuits when issue arise. Trace circuit back to determine customer dedicated loads. Test dedicated load to avoid future call backs, Provide training to apprentice/helper.
• Followed safety procedures to avoid injuries in field.
• Operated hand tools and power equipment according to company safety procedures.
• Collaborated with construction teams to ensure seamless integration of electrical systems within new builds.
• Increased productivity by effectively managing multiple projects simultaneously while maintaining high-quality workmanship.
• Mentored apprentice electricians in proper installation techniques, safety protocols, and troubleshooting methods to enhance their skill sets.

• Assisted in the successful completion of various commercial projects by providing reliable support to journeyman electricians.
• Performed thorough inspections of electrical systems, identifying potential hazards or violations.
• Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
• Acquired valuable hands-on experience with various types of wiring systems by assisting experienced electricians in diverse installation projects.
• Developed expertise in troubleshooting common electrical issues, facilitating quicker solutions.
• Expanded knowledge base continuously through ongoing education courses, staying up-to-date with industry advancements and best practices.
• Installed conduit systems effectively for better wire protection, contributing to overall system longevity and reliability.
• Ensured compliance with local building codes during wiring installations, fostering a commitment to safety and quality within the team.
• Assisted with electrical system upgrades, contributing to increased efficiency and sustainability in homes.