Peter Brignac
Summary
Proficient Business Support Specialist offering over 18 years of product services with Xfinity Residential to Business Solutions where I was always willing to assist other technicians and customer when they need help. Always focused on learning new skills and tasks that can enhance the job and customer experience that included satisfaction with our products and services.
Overview
18
18
years of professional experience
Work History
XFinity Business Technician
XFinity
Atlanta , GA
01.2005 - 06.2023
- • Cable, Internet & Phone installer, take customer orders and necessary equipment such as Cable box or Modem.
• Use sophisticated electronic test equipment, measuring devices, meters, and hand tools.
• installed and repaired all catv lines providing service to the customer, from new drops to outlets.
• Install and repair home phones, install U-Verse cable and internet.
• installed cable, phone and internet into residential homes as prescribed and by policy.
• Installed and repaired U-Verse TV, Internet, and phone for customers in Atlanta and surrounding suburbs
• Assisted technician in responding and performing repairs of down telephone lines or general system malfunctions.
• Telecommunications Installer
• Used test meters, circuit diagrams, polarity probes, hand tools and ohm meters.
• Punch down voice, data, coax and fiber optics.
• Installed computer networks: CAT5 to Fiberoptics., Commercial & Industrial.
• Installed all HVAC components, systems and electric needs from scratch.
Skills
- Circuit Board Updating
- Electrical Component Replacement
- Parts Replacement
- Parts Replacement
- Analytical Abilities
- Time Management
- Adaptable
- Technical Knowledge
- Quick Learner
- Business intelligence analysis
- Business Continuity
Accomplishments
- Improved delivery of [Product or Service] by [Action], realizing overall increase in customer satisfaction and cost efficiency.
- Consistently maintained high customer satisfaction ratings.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
XFinity Business Technician
XFinity
01.2005 - 06.2023
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