Troy Eaton

Install, repair, load and maintain a variety of privately owned ATM machines throughout Oregon and Washington. Responded to service calls to repair ATM's on a strict schedule for a variety of "merchants" as agent for 1st National ATM. Set up, load (with cash) and monitor ATM performance and maintain on site ATM,s for and during special events, ie state fairs, air shows and a variety of other special events as needed.

• Documented changes and actions in computer-based tracking system.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Developed detailed maintenance schedules for [Type] equipment to maximize equipment lifetimes.
• Evaluated systems according to predetermined checklist and noted issues.
• Serviced [Type] equipment for expedient repair and minimal downtime.
• Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
• Trained customer employees and managers on machine use and maintenance.
• Applied knowledge of standard equipment and manufacturer repair guidelines.
• Performed maintenance duties and safely handled chemicals and solutions.
• Explained diagnostic findings to customers and outlined repair or service options.
• Demonstrated increased knowledge of company products and equipment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Received and processed stock into inventory management system.
• Improved operations through consistent hard work and dedication.
• Maintained excellent attendance record, consistently arriving to work on time.
• Streamlined repair processes to minimize day-to-day downtime and increase overall productivity.