Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Natalie Bunevich

Burbank,Illinois

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

8
8
years of professional experience

Work History

Fashion Lab Manager

Dominican University
01.2021 - 12.2024
  • Cultivated positive rapport with fellow employees to boost company morale and promote student satisfaction.
  • Maintained positive student relations by addressing problems head-on and implementing successful corrective actions.
  • Managed operational documents and produced reports detailing activities.

Pharmacy Technician

Jewel Osco
03.2023 - 07.2023
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Veterinary Receptionist and Animal Care Specialist

Companion Animal Hospital
01.2019 - 01.2021


  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Entered data from pet records and office visits into computer system.
  • Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
  • Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
  • Assist veterinarian with animals during treatment.
  • Animal care attendant and facility maintenance.

Assistant Manager and Pet Care Specialist

Pawsitively Savvy Dog Lodge & Spa
01.2017 - 01.2019
  • Receptionist duties including answering phones, intaking customer's pets and booking appointments.
  • Customer Service and Animal Care Specialist.
  • Developed strong working relationships with staff, fostering a positive work environment.

Education

Bachelors in Sociology, Criminology and Women and Gender Studies -

Dominican University
River Forest, Illinois
12.2023

Associate of Arts - General Studies

Cuyahoga Community College
Parma, Ohio
12.2020

Skills

  • Customer Service
  • Organization
  • Animal Care Specialist
  • Software: Microsoft programs and Customer Service Software
  • Receptionist
  • Management
  • Goal Setting
  • Problem Resolution

Personal Information

Title: Veterinary Receptionist/Customer Service

Timeline

Pharmacy Technician

Jewel Osco
03.2023 - 07.2023

Fashion Lab Manager

Dominican University
01.2021 - 12.2024

Veterinary Receptionist and Animal Care Specialist

Companion Animal Hospital
01.2019 - 01.2021

Assistant Manager and Pet Care Specialist

Pawsitively Savvy Dog Lodge & Spa
01.2017 - 01.2019

Bachelors in Sociology, Criminology and Women and Gender Studies -

Dominican University

Associate of Arts - General Studies

Cuyahoga Community College

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Natalie Bunevich