Summary
Overview
Work History
Education
Skills
Timeline
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Peter Buqeileh

Elk Grove,CA

Summary

Professional service expert with significant experience in customer interaction and issue resolution. Strong focus on teamwork and achieving desired outcomes. Known for adaptability, reliability, and effective communication. Skilled in conflict resolution, problem-solving, and delivering high-quality service.

Overview

27
27
years of professional experience

Work History

Floor Service Representative

Parkwest Casino 580
Livermore
09.2010 - 06.2026
  • Assisted employees with casino floor operations.
  • Facilitated efficient dealer rotations.
  • Supported adherence to table game policies and procedures for compliance.
  • Operated surveillance camera systems.
  • Provided outstanding customer service to guests.
  • Utilized systems including Everi, LGS player tracking, Microsoft Word, and Microsoft Excel.

Shift Manager, Game Attendant

Garden City Casino
San Jose, CA
10.2008 - 08.2010

• Supervised daily operations to ensure compliance with gaming regulations and service standards

• Trained staff on operational procedures and customer service excellence

• Devolped schedules to optimize workforce efficiency

Banquet Manager

Nick’s Restaurant
Pacifica, CA
12.2007 - 10.2008
  • Led planning and execution of banquets, ensuring exceptional guest experiences.
  • Supervised kitchen and serving staff.

Manager

Mimi’s Cafe
Goodyear, AZ
01.2006 - 12.2007

• Operations

• Hiring, Scheduling, Purchasing

Manager

Paul Lee’s Chinese Kitchen
Avondale, AZ
10.2004 - 01.2006
  • Supervised daily operations to ensure exceptional guest service and restaurant efficiency.
  • Managed and motivated employees to be productive and engaged in work.

Manager, Assistant Kitchen Manager

Outback Steakhouse
Daly City, CA
05.1999 - 09.2004

• Operations

• Hiring, Scheduling, Purchasing

• Executed all front-of-house and back-of-house positions with proficiency.

Education

Associate of Science - Hospitality Management

City College of San Francisco
San Francisco, CA

Certificate -

American Culinary Federation
San Francisco, CA

High School Diploma -

Oceana High Scho
Pacifica, CA

Skills

  • Customer relations
  • Organization
  • Team development
  • Scheduling
  • Microsoft outlook
  • Microsoft Excel

Timeline

Floor Service Representative

Parkwest Casino 580
09.2010 - 06.2026

Shift Manager, Game Attendant

Garden City Casino
10.2008 - 08.2010

Banquet Manager

Nick’s Restaurant
12.2007 - 10.2008

Manager

Mimi’s Cafe
01.2006 - 12.2007

Manager

Paul Lee’s Chinese Kitchen
10.2004 - 01.2006

Manager, Assistant Kitchen Manager

Outback Steakhouse
05.1999 - 09.2004

Certificate -

American Culinary Federation

Associate of Science - Hospitality Management

City College of San Francisco

High School Diploma -

Oceana High Scho