
Professional service expert with significant experience in customer interaction and issue resolution. Strong focus on teamwork and achieving desired outcomes. Known for adaptability, reliability, and effective communication. Skilled in conflict resolution, problem-solving, and delivering high-quality service.
• Supervised daily operations to ensure compliance with gaming regulations and service standards
• Trained staff on operational procedures and customer service excellence
• Devolped schedules to optimize workforce efficiency
• Operations
• Hiring, Scheduling, Purchasing
• Operations
• Hiring, Scheduling, Purchasing
• Executed all front-of-house and back-of-house positions with proficiency.