Peter Chanthale
Lake Elsinore,CA
Summary
Enthusiastic and performance driven. With excellent communications and interpersonal skills and the ability to respectfully interface with executive from various departments and division.
Overview
9
9
years of professional experience
Work History
License Tattoo Artist
Mi Familia Tattoo Studio
Lake Elsinore, CA
01.2023 - Current
- Created custom tattoo designs based on client specifications, ensuring a unique and personalized experience
- Adhered to strict hygiene practices by properly sterilizing equipment before each session
- Stayed up-to-date with industry trends and attended conventions/workshops to enhance skills and knowledge
Member Service Representative Tier III
Inland Empire Health Plan, Care Management
Rancho Cucamonga , CA
08.2018 - 04.2022
- Managed the provider enrollment process for a large healthcare organization, ensuring timely and accurate completion of all required documentation
- Managed a high volume of incoming calls, emails, and live chats from members, ensuring prompt and accurate responses
- Trained new team members on best practices for delivering excellent member service
Claims Specialist
American Honda Motor Co
Chino
02.2016 - 10.2017
- Processed warranty claims and returns from customers, ensuring accuracy and timely resolution
- Maintained detailed records of warranty claims, including product information, customer details, and claim status
- Collaborated with suppliers and manufacturers to obtain necessary documentation for warranty claims
Education
Associate of Science - General Education
Mt San Antonio College
Walnut, CA09-2012
High School Diploma -
Garey High School
Pomona 06-2003
Skills
- Collaborative mindset
- Design creation
- Healthcare
- Customer support
- Call center experience
- Reliability
Timeline
License Tattoo Artist
Mi Familia Tattoo Studio
01.2023 - Current
Member Service Representative Tier III
Inland Empire Health Plan, Care Management
08.2018 - 04.2022
Claims Specialist
American Honda Motor Co
02.2016 - 10.2017
Associate of Science - General Education
Mt San Antonio College
High School Diploma -
Garey High School
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