Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Work Availability
Affiliations
Timeline
Generic

Peter Codner

Auburn,MA

Summary

Dynamic Project Manager with a proven track record at FLEXcon, adept at strategic planning and project tracking. Successfully led multiple projects to timely completion while enhancing team collaboration and stakeholder communication. Recognized for resolving complex challenges and driving high-quality results through effective resource management and problem-solving skills.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Project Manager

FLEXcon
10.2019 - 07.2025
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Provided detailed project status updates to stakeholders and executive management.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Identified plans and resources required to meet project goals and objectives.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.

Technical Support Representative

FLEXcon
10.1998 - 10.2019
  • Managed challenging customer situations with diplomacy and professionalism, often turning negative experiences into positive outcomes.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
  • Boosted first-call resolution rates with efficient problem-solving skills and deep product knowledge.
  • Managed high levels of call flow and responded to technical support needs.
  • Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
  • Mentored new team members on company protocols and best practices for delivering exceptional technical support services.

Education

Business Administration

Worcester State University
Worcester, MA
05-1990

Skills

  • Project planning
  • Project tracking
  • Project management
  • Strategic planning

Certification

  • PMP - Project Management Professional
  • Lean Six Sigma Green Belt

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Work-life balanceWork from home optionPaid time offCompany CultureFlexible work hoursHealthcare benefitsPaid sick leave

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • L

Timeline

Project Manager

FLEXcon
10.2019 - 07.2025

Technical Support Representative

FLEXcon
10.1998 - 10.2019

Business Administration

Worcester State University