Peter Costantino

• Resolved technical issues for constituents via phone and email communication.
• Provided in-depth troubleshooting support for hardware and software applications.
• Collaborated with IT teams to enhance system performance and user experience.
• Developed training materials to educate staff on new technologies and procedures.

Executed SQL queries within AS400 system to ensure accurate monitoring and billing of Albany New York Water Department customers.

• Operated and monitored computer systems to ensure optimal performance and reliability.
• Processed requests for service from internal and external customers.

• Managed inventory counts, ensuring accuracy in stock levels and product placement.
• Conducted regular equipment inspections, maintaining safety standards and reducing downtime.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Consistently lifted materials weighing as much as [Number] pounds.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.
• Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
• Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
• Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.