Peter D'Apice
Buford,TX
Summary
Customer service professional committed to balancing company goals while helping all customers find satisfactory solutions.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Restaurant Team Member/ Delivery Driver
Vesuvio's Pizza
Buford, GA
09.2020 - 04.2021
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Secured food to prevent loss and maintain freshness during transport.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
- Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
Backroom Inventory Associate
Vertexpc
Buford, GA
06.2020 - 04.2021
- Unloaded pallets and deliveries and organized products in warehouse.
- Double-checked cargo inventories and documentation for accuracy.
- Regularly reviewed invoices and double-checked orders.
- Recorded regular progress and issues with products.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Worked effectively with shippers to resolve issues with shipments, including damaged materials and shortages.
Counter Service Pizza Maker
Marco's Pizza
Buford, GA
10.2021 - Current
- Used cash register to perform [Number] cash, credit and debit transactions per day.
- Used manual and electronic kitchen appliances to clean, unwrap, slice and trim food products.
- Took and processed over customer orders.
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
- Rotated food items and discarded expired items to keep food inventory fresh.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Prepared salads, soups and sandwiches for customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
Cook
Long John Silver
Suwanee, GA
04.2021 - 05.2021
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
- Operated deep fryer and griddle to cook and prepare meals at fast rate.
- Maintained clean kitchen by wiping down counters and sinks, taking out trash and recycling and sweeping and mopping floors.
- Cleaned, stocked and restocked workstations and display cases.
Education
High School Diploma -
Faith Academy
Buford, GA 08.2018 - 05.2021
Skills
Computer skills
Timeline
Counter Service Pizza Maker
Marco's Pizza
10.2021 - Current
Cook
Long John Silver
04.2021 - 05.2021
Restaurant Team Member/ Delivery Driver
Vesuvio's Pizza
09.2020 - 04.2021
Backroom Inventory Associate
Vertexpc
06.2020 - 04.2021
High School Diploma -
Faith Academy
08.2018 - 05.2021
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