Peter DiMicelli
Data Entry Specialist
Lakewood,NJ
Summary
Over 10 years experience in successfully performing a number of data entry and clerical tasks. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills, strong desire to work hard, and perform well. Disciplined Quality Control Specialist accomplished in safety management, process improvement and operations research. Dedicated to accomplishing company's organizational and quality mission by following instructions and maintaining healthy work environment. Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Quality Control Specialist
Public Benefit Corporation
04.2023 - 07.2023
- Primary job duties include using Company’s technology platform to accurately enter data from document images, accurately matching petitions signer data to voter files, reviewing document images to ensure they have been completed properly, and flagging issues as instructed and such other duties as the Company may reasonably direct from time to time.
- Entered over 400 data sets, into the company's database, per day.
- I report directly to the Company’s CEO, unless otherwise instructed.
Technical Advisor
TDS
07.2022 - 03.2023
- Research, resolve, record and respond to customer-initiated requests for assistance which may include voice, dialup Internet, DSL, Business data, Remote PC, TDS TV/video products.
- Answered and addressed over 170 customer calls on any given day.
- Using various programs but not limited to, ACD (Aspect Uniphi Connect), UTS, MARTENS, DESI, INAT, MetaSolv, Support Portal and Web-based access to switches and Goldmine.
- Educate customers in order to reduce repeat customer calls.
- Defuse high tension situations by demonstrating empathy, proposing alternatives and negotiating credits when appropriate.
Inventory Management Specialist
UnbeatableSale.com, Inc
03.2013 - 07.2022
- Captured incoming data and various reports from manufacturers, distributors and vendors.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Performed data entry and completed proper paperwork.
- Processed the data and reports into the company’s inventory management system.
- Reviewed and corrected any errors or anomalies within the incoming data.
- Addressing and resolving any incoming questions, concerns and issues from our manufacturers, distributors and vendors.
Data Entry Specialist
Biohit Oyj, Peter DiMicelli
11.2007 - 12.2012
- Responsible for taking and entering Purchase Orders from Customers.
- Also responsible for Invoicing and various End of Day Reports.
- Other duties include processing Returns & Exchanges, Scanning, Copying and Emailing invoices and working on various Projects with other Departments.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Customer Relations and ensuring customer satisfaction.
Education
Associate of Science - Computer Science
Ocean County College
Toms River, NJ 01.2002 - 01.2004
Skills
Customer Service
Timeline
Quality Control Specialist
Public Benefit Corporation
04.2023 - 07.2023
Technical Advisor
TDS
07.2022 - 03.2023
Inventory Management Specialist
UnbeatableSale.com, Inc
03.2013 - 07.2022
Data Entry Specialist
Biohit Oyj, Peter DiMicelli
11.2007 - 12.2012
Associate of Science - Computer Science
Ocean County College
01.2002 - 01.2004
Similar Profiles
Edward BoothEdward Booth
Freelance Illustrator at Heroic Public Benefit CorporationFreelance Illustrator at Heroic Public Benefit Corporation
Thalia PerezThalia Perez
Operations Administrator at Revivn Public Benefit CorporationOperations Administrator at Revivn Public Benefit Corporation
Nidhi VijNidhi Vij
IT Infrastructure Project Management Manager at Science Applications International Corporation (SAIC) under contract to Pension Benefit Guaranty Corporation (PBGC)IT Infrastructure Project Management Manager at Science Applications International Corporation (SAIC) under contract to Pension Benefit Guaranty Corporation (PBGC)