Accomplished OTR Box Truck Driver at Nolan Transportation Group, LLC, known for enhancing on-time deliveries through efficient route planning. Expert in safe driving practices and team building, with a clean driving record. Improved customer satisfaction by optimizing logistics, demonstrating adaptability and commitment to excellence in dynamic environments.
Overview
18
18
years of professional experience
Work History
Over the Road Sprinter/OTR Box Truck Driver
Nolan Transportation Group, LLC
04.2022 - Current
Assisted in training new drivers on company policies, safety guidelines, and proper equipment usage for optimal performance.
Managed time effectively during long-haul trips, adhering to federal Hours of Service regulations without compromising deadlines or safety standards.
Coordinated closely with warehouse staff for effective loading/unloading procedures, ensuring safe handling of goods throughout the process.
Adapted to changing schedules and route assignments, demonstrating flexibility and commitment to meeting the company''s needs.
Performed minor repairs when necessary to keep the truck running efficiently, reducing downtime due to mechanical issues.
Increased on-time deliveries by planning and executing efficient routes, resulting in improved customer satisfaction.
Reduced fuel costs by consistently monitoring vehicle performance and implementing preventive maintenance measures.
Courier Contractor
ATLCOURIER
02.2017 - 01.2021
Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
Enhanced delivery efficiency by optimizing routes and time management strategies.
Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
Demonstrated adaptability when managing unexpected changes in delivery schedules due to unforeseen circumstances.
Ensured timely deliveries by closely monitoring traffic patterns and adjusting routes accordingly.
Negotiated resolutions with dissatisfied clients, reinforcing positive relationships between the company and its customers.
Computer and Cellphone Repair Tech
Atlanta Wireless Recycling
02.2008 - 02.2017
Reduced repair turnaround time through streamlined diagnostic processes and prioritizing urgent jobs.
Collaborated with team members to improve overall workflow, resulting in increased productivity.
Trained new technicians on company-specific procedures, ensuring consistent service quality across the team.
Delivered exceptional customer service, addressing questions and concerns professionally and courteously.
Performed detailed device inspections to identify necessary repairs or replacements accurately.
Maintained a high level of technical knowledge by staying current on industry advancements and device updates.
Offered guidance to consumers on purchasing mobile phone accessories.
Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.