Santiago Morales
Box Truck Driver
Cypress,USA
Summary
Seasoned driver possessing exemplary safety record and in-depth knowledge of DOT regulations. Skilled in navigating long-haul routes, safely loading and unloading cargo. Committed to providing excellent customer service and delivering freight on time.
Overview
16
16
years of professional experience
1
1
Certification
Work History
OTR Box Truck Driver
Fairmont Global Freight
10.2024 - 01.2025
- Received instructions and route information using app.
- Managed paperwork related of BOL, proof of delivery and invoices.
- Maintained safe driving practices while adhering to Federal and State regulations.
- Delivered goods to customers on time and without damage.
- Adjusted quickly to unexpected delivery or changes inside the weather conditions or road.
OTR Box Truck Driver
Royal Route Logistics LLC
01.2024 - 02.2024
- Conduct Pre Trip Inspection on box truck before and after each trip.
- Use pallet jack for loading and unloaded merchandise.
- Maintained safe driving practices adhering to safety regulations.
- Established positive relationships with customers by providing excellent service during deliveries.
- Communicate with dispatch on merchants concerns or route information.
- Avoided delays by continuously monitoring weather and road conditions.
- Planned efficient routes using GPS/ELD systems or maps to ensure timely deliveries.
Remote Credit Services
The Money Center
09.2021 - 10.2023
- Contacted debtors with phone to recover overdue balances even to negotiate repayment terms.
- Maintained accurate records of debtor communications, financial transactions, and account status updates.
- Drafted professional letters and reports detailing past due accounts, recovery efforts, and legal considerations.
- Followed all FDCPA guidelines.
- Conducted data mining and account research to locate delinquent customers.
- Handled other administrative tasks correspondence as per company.
Territory Services/Parts Delivery
Mabach Rubber Sales
05.2019 - 07.2021
- Operated company box to box truck to deliver industrial parts to tire shops, auto repair centers, and service technicians across Houston.
- Established over 200+ new customer accounts within the first 6 months of employment increasing sales by 35%.
- An additional 200+ accounts in the second year by building strong relationships with warehouse stock staff, marketed product offerings of $500k yearly.
- Conducted product demonstrations and educated clients on use, maintenance and new tools & equipment.
- Facilitated greater sales flow, track inventory, increasing cash flow over 200% through mobile posibility.
- Maintained a detailed spreadsheet at the account Salesforce CRM.
Contractor Airbag Recall Coordinator
MarketSource LLC/Honda
08.2017 - 12.2018
- Interacted with vehicle owners via phone, email, and mail to schedule urgent airbag replacement appointments.
- Liaised with automotive service departments and mobile technicians to streamline part availability, installation.
- Used Salesforce to maintained detailed records of completed replacements, customer contacts, and outreach campaigns.
- Conducted multi-channel campaigns in collaboration with Honda to increase customer communications across two metro areas of the state.
- Ensured strict adherence to NHTSA guidelines and Honda’s following the $85 million settlement.
Merchandise Delivery Sales/Service Manager
EPZ Trading LLC
03.2009 - 05.2015
- Visited 12 (Socially) areas across Houston and nearby regions to deliver monthly service and merchandise.
- Operated box truck to transport products from warehouse to retail locations, maintaining accurate inventory records.
- Managed customer accounts, ensuring timely delivery and satisfaction.
- Developed and implemented strategies to increase sales and customer retention.
- Trained and supervised a team of delivery drivers, ensuring compliance with company policies and procedures.
Education
High School Diploma -
SAN JACK
Houston, TX02-1986
Skills
- Problem-solving capacity
- GPS navigation mastery
- Safe driving practices
- Dependable and cooperative
- Defensive driving techniques
- Multitasking
- Time management abilities
- Teamwork
- Task prioritization
- Analytical skills
- Customer relations
- Regulatory compliance
- Safe driving
Certification
TWIC
MEDICAL DOT
Languages
English
Full Professional
Timeline
OTR Box Truck Driver
Fairmont Global Freight
10.2024 - 01.2025
OTR Box Truck Driver
Royal Route Logistics LLC
01.2024 - 02.2024
Remote Credit Services
The Money Center
09.2021 - 10.2023
Territory Services/Parts Delivery
Mabach Rubber Sales
05.2019 - 07.2021
Contractor Airbag Recall Coordinator
MarketSource LLC/Honda
08.2017 - 12.2018
Merchandise Delivery Sales/Service Manager
EPZ Trading LLC
03.2009 - 05.2015
High School Diploma -
SAN JACK
Similar Profiles
Melvin JacksonMelvin Jackson
Technical Supervisor at Encore Global | Fairmont Millennium ParkTechnical Supervisor at Encore Global | Fairmont Millennium Park
KIRUPA KUMAR KKIRUPA KUMAR K
Senior Process Associate at DHL Global Forwarding Freight Shared Services (India) LLPSenior Process Associate at DHL Global Forwarding Freight Shared Services (India) LLP
DILLI BABU GDILLI BABU G
Specialist at DHL GLOBAL FORWARDING FREIGHT SHARED SERVICES (INDIA)Specialist at DHL GLOBAL FORWARDING FREIGHT SHARED SERVICES (INDIA)
Shirley BrownShirley Brown
Accounts Payable Specialist at Elior North AmericaAccounts Payable Specialist at Elior North America
BRUMIE JANE PEPITOBRUMIE JANE PEPITO
Regional Laboratory Operations Director – Ancillary Services at Kaiser Permanente – Regional Reference LaboratoryRegional Laboratory Operations Director – Ancillary Services at Kaiser Permanente – Regional Reference Laboratory