Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Peter Dorosheff

Herndon,VA

Summary

I am a committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. I have excellent communication and problem-solving skills for providing customers with best possible service. I am a hardworking employee enthusiastic about learning the cyber and software field inside and out. I pursue opportunities to learn new skills and contribute to group success. I offer strong administrative, relationship-building and problem-solving abilities. I am a detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Outside Service Staff Member

Army Navy Country Club
09.2023 - Current
  • Enhanced customer satisfaction by providing timely and efficient services to golf course patrons.
  • Streamlined outside service operations for increased efficiency and improved guest experience.
  • Assisted in coordinating golf tournaments, ensuring seamless event execution and participant satisfaction.
  • Collaborated with team members to maintain a clean, organized, and welcoming golf course environment.
  • Supported pro shop operations by assisting customers with merchandise inquiries and purchases.
  • Conducted routine maintenance of golf carts, contributing to a reliable fleet for guest use.
  • Managed the driving range area, maintaining cleanliness and an adequate supply of practice balls for guests.
  • Prioritized safety by enforcing club policies regarding cart usage, dress code, and proper conduct on the premises.
  • Maintained open communication with pro shop staff to address any concerns or special requests from guests promptly.

Janitor

Lifetime Athletic Club
04.2022 - 08.2022
  • Improved facility cleanliness by performing daily maintenance tasks such as sweeping, mopping, and vacuuming.
  • Enhanced building safety through regular inspection and repair of lights, doors, windows, and locks.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
  • Addressed minor maintenance issues promptly to prevent further damage or escalation.
  • Safeguarded building security by locking doors and setting alarms at the end of each shift.

Pizza Maker

Papa John's Pizza
05.2021 - 08.2021
  • Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
  • Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
  • Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Managed inventory effectively, reducing food waste and controlling costs for the business.
  • Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
  • Ensured adherence to safety procedures and protocols while working in a fast-paced kitchen environment.

Education

Bachelor of Cybersecurity - Cyber Security

ECPI University
Manassas, VA
01.2026

High School Diploma -

Bishop O'Connell Highschool
Arlington, VA
05.2023

Skills

  • Physical stamina
  • Interpersonal skills
  • Organizational skills
  • Safety awareness
  • Active listening
  • Multitasking capabilities
  • Inventory management
  • Positive attitude
  • Adaptability and flexibility
  • Strong teamwork

Certification

  • AWS cloud practitioner
  • ComptTIA Security+

Timeline

Outside Service Staff Member

Army Navy Country Club
09.2023 - Current

Janitor

Lifetime Athletic Club
04.2022 - 08.2022

Pizza Maker

Papa John's Pizza
05.2021 - 08.2021

Bachelor of Cybersecurity - Cyber Security

ECPI University

High School Diploma -

Bishop O'Connell Highschool

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Peter Dorosheff