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Peter Espinosa
Aurora,CO
Work Preference
Summary
Analytical and adaptable professional with deep experience in reporting, system testing, and legislative compliance. Recognized for improving workflows, creating job aids, and supporting accurate benefit administration. Focused on operational efficiency and dependable team results.
Overview
15
15
years of professional experience
Work History
Business Project/Technical Coaching Lead Analyst
Cigna
Aurora, CO
08.2015 - 08.2026
- Supported senior leaders through ad hoc analysis for enterprise healthcare initiatives.
- Prepared presentation materials to effectively communicate data analysis findings to senior leadership teams.
- Partnered with matrix partners to support organizational objectives.
- Developed department training curriculum for new hires and advancement courses.
- Facilitated new hire and advancement courses to enhance training effectiveness for Cigna and global service partners.
- Coordinated coaching sessions for analyst ongoing improvement.
- Led team meetings to assess coaching support needs.
- Provided direction and removed knowledge barriers to support team commitments.
- Assisted with onboarding training and development of new coaches and trainers.
- Ensured accessibility of procedural and instructional documentation for department efficiency.
- Created team job aids and instructional materials to streamline processes and support team productivity.
- Tested newly installed system updates in Facets and Facets Configuration Management application to verify operability.
- Researched and translated state legislative mandates into department-specific procedures.
Plan Automation Analyst
Cigna
Aurora, CO
06.2012 - 08.2015
- Entered benefit elections for medical, dental, and vision plans into the Facets claims system, ensuring accurate processing.
- Achieved 98% accuracy and maintained 99% turnaround times in responsibilities.
- Support team members by sharing expertise and guidance.
- Reviewed incident logs to identify recurring process breaks and manual tasks.
Plan Automation Senior Associate
Cigna
Aurora, CO
03.2011 - 06.2012
- Reviewed daily and monthly enrollment error reports, ensuring data accuracy to maintain operational integrity.
- Ensured timely and accurate task completion, contributing to team goals and commitments.
- Mentored new team members as a subject matter expert, facilitating smoother onboarding and knowledge transfer.
Education
High School Diploma -
Rangeview High School
Aurora, CO06-2003
Some College (No Degree) - General Studies
Community College of Aurora
Aurora, COSkills
- Data analysis and reporting
- Training curriculum development
- Process improvement strategies
- Benefits administration
- System testing and evaluation
- Legislative research and compliance
- Procedural development
- Microsoft Office applications
- Public speaking and facilitation
- Analytical thinking and attention to detail
- Team coaching
- Problem solving
Timeline
Business Project/Technical Coaching Lead Analyst
Cigna
08.2015 - 08.2026
Plan Automation Analyst
Cigna
06.2012 - 08.2015
Plan Automation Senior Associate
Cigna
03.2011 - 06.2012
High School Diploma -
Rangeview High School
Some College (No Degree) - General Studies
Community College of Aurora