Summary
Overview
Work History
Education
Skills
Timeline
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Peter Feldkamp

Allouez,WI

Summary

Dynamic professional with a proven track record at Schneider, excelling in project management and data analysis. Enhanced supply chain efficiency through strategic planning and cross-functional collaboration. Recognized for exceptional customer focus and critical thinking, leading to improved satisfaction and streamlined processes. Committed to fostering team development and operational excellence.

Overview

8
8
years of professional experience

Work History

Area Planner

Schneider
10.2023 - Current
  • Analyzed data trends to optimize inventory management and reduce costs effectively.
  • Implemented contingency plans to address last-minute changes or unforeseen events.
  • Coordinated cross-functional teams to enhance supply chain efficiency and collaboration.
  • Streamlined processes, resulting in improved workflow and reduced turnaround times.
  • Trained new staff on best practices for planning tools and systems utilization.

Customer Service Representative

Schneider
07.2021 - 10.2023
  • Resolved customer inquiries and complaints through effective communication and problem-solving skills.
  • Developed training materials for new hires, fostering a supportive learning environment.
  • Monitored service metrics to identify areas for improvement and implement corrective actions.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Parts Sales Associate

Truck Equipment Inc
08.2018 - 07.2021
  • Managed inventory levels to ensure availability of parts and minimize stock shortages
  • Assisted customers in identifying and selecting appropriate parts for their needs
  • Resolved customer complaints efficiently, improving overall satisfaction and retention
  • Utilized computer systems proficiently for order processing, inventory management, and reporting purposes.

AmeriCorps Intern

United Way Fox Cities
09.2017 - 08.2018
  • Assisted in project coordination, ensuring timely completion of tasks and adherence to deadlines.
  • Conducted research and analysis to support strategic decision-making processes within the team.
  • Developed presentations to communicate findings and recommendations to stakeholders effectively.
  • Streamlined documentation processes, enhancing accuracy and efficiency in reporting activities.

Education

Bachelor of Science - Health Promotion And Wellness

University of Wisconsin, Stevens Point
Stevens Point, WI
05-2016

Skills

  • Project management
  • Data management
  • Customer focus
  • Community education
  • Critical thinking
  • Microsoft office
  • Decision-making
  • Workflow management
  • Employee training

Timeline

Area Planner

Schneider
10.2023 - Current

Customer Service Representative

Schneider
07.2021 - 10.2023

Parts Sales Associate

Truck Equipment Inc
08.2018 - 07.2021

AmeriCorps Intern

United Way Fox Cities
09.2017 - 08.2018

Bachelor of Science - Health Promotion And Wellness

University of Wisconsin, Stevens Point

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Peter Feldkamp