Peter Ford
Tacoma,WA
Summary
Results-driven business strategist with a proven track record in identifying and capitalizing on revenue opportunities. Successfully managed the launch of new product lines, achieving significant growth and consistently exceeding KPI metrics. Strong analytical skills combined with a deep understanding of customer needs drive innovative solutions and business success. Career ambitions include further enhancing product development and market penetration strategies.
Overview
15
15
years of professional experience
Work History
Director of Sales Engineering and Innovation
Echo Healthcare
Sarasota, Florida
08.2023 - Current
- Provided regular training sessions for staff on sales techniques, product knowledge and customer service standards.
- Collaborated closely with other departments on cross-functional projects.
- Directed sales forecasting activities and set performance goals accordingly.
- Attended trade shows, conferences and industry events to promote the company's brand image.
Director of Technology
Echo Healthcare
Sarasota, Florida
07.2021 - 08.2023
- Coordinated space design, installation process, and customer support for the European to North American product launch of the Immersive Interactive Program.
- Oversaw inventory and supplies to maintain availability in a lean pull system.
- Directed all activities related to the MeLiSA third-party support program.
- Oversaw SaaS product beta testing and adoption into the North American marketplace.
Manager, MeLiSA Programs
Echo Healthcare
Sarasota, Florida
10.2018 - 07.2021
- First full time employee for Echo Healthcare
- Led development of the Master Level Service Agreement (MeLiSA) Program delivering technical assistance and maintenance to third-party simulators.
Technology and Operations Manager
Swedish Medical Center
Seattle, WA
01.2017 - 10.2018
- Oversaw the successful daily operations of the Swedish Simulation Center
- Schedule training events, simulations, equipment and technicians in the Simulation Center
- Preceptor for orienting Simulation Technology Specialists
- Operation of simulators, A/V equipment and Epic charts during simulation
- Primary resource for simulation equipment maintenance
- Established and present annual Simulation Center Resource usage report
- Responsible for keeping website content current and accurate
- Maintain inventory tracking system
Medical Simulation Instructor - Part Time Faculty
Big Bend Community College
Moses Lake, WA
07.2016 - 12.2017
- Course development of simulation technician AAST
Lead Simulation Technology Specialist
Swedish Medical Center
Seattle, WA
03.2014 - 01.2017
- Oversees the successful daily operations of the Swedish Simulation Center
- Schedules training events, simulations, equipment and technicians in the Simulation Center
- Preceptor for orienting Simulation Technology Specialists
- Operation of simulators, A/V equipment and Epic charts during simulation
- Primary resource for simulation equipment maintenance
- Established and present annual Simulation Center Resource usage report
- Responsible for keeping website content current and accurate
- Maintains inventory tracking system
Simulation Laboratory Technician
Bates Technical College
Tacoma, WA
10.2010 - 02.2014
- Operation of simulator during various nursing simulations
- Scenario development for nursing programs
- Maintenance of simulator
- Chair - Instruction Council for College Accreditation
Scenario Programmer
NorthWestSimTech
Tacoma, WA
03.2010 - 06.2011
Human Patient Simulation Technician
Green River Community College
Auburn, WA
09.2010 - 04.2011
Education
Master's - Business Administration
Western Governor's University
Salt Lake City, UT09.2018
BA - American Indian Studies- Documentary Production
University of Washington
Seattle, WA08.2008
International Baccalaureate Certificate -
Henry Foss High School
Tacoma, WA06.2004
Consulting Special Projects
- Bates Technical College - Advisory Board member for Simulation Operations Specialist Degree Program
- Lippincott Williams & Wilkins: Full Review of the publisher's Electronic Health Record product: DocuCare; as well as review of proposed changes to the system
- Grandview Group: Focus groups regarding improvements to DocuCare
- HEET V Grant: Simulation Scenario Writing Delegation
- Education Partner with Northwest Hospital and Swedish Medical Center
Service Appointments
- Pacific Northwest Healthcare Simulation Collaborative, Treasurer, 01/18
- Providence Executive Simulation Council, Chosen as Simtech subcommittee representative - Providence Medical Center, 05/16
- Simulation Council Sub Committee - Technology Specialists, Providence Medical Center, 04/16
- Pacific Northwest Healthcare Simulation Collaborative, Conference Planning Committee Member, 04/10 - Present
- Henry Foss High School, Varsity Pitching Coach, 03/11 - 06/15
- Colman Park Restoration Program, Participated in restoration of park trails damaged by weather, Seattle, WA, 01/07 - 03/07
- Pierce County Juvenile Corrections Inner City Diversion Board, Volunteer on panel monthly to offer troubled youth alternatives to court appearances and criminal records, Tacoma, WA, 09/02 - 08/04
Awards Nominations
Nominated - Exceptional PTE Employee of the Year, 2012, Bates Technical College, Seattle, WA, 01/07 - 03/07
Timeline
Director of Sales Engineering and Innovation
Echo Healthcare
08.2023 - Current
Director of Technology
Echo Healthcare
07.2021 - 08.2023
Manager, MeLiSA Programs
Echo Healthcare
10.2018 - 07.2021
Technology and Operations Manager
Swedish Medical Center
01.2017 - 10.2018
Medical Simulation Instructor - Part Time Faculty
Big Bend Community College
07.2016 - 12.2017
Lead Simulation Technology Specialist
Swedish Medical Center
03.2014 - 01.2017
Simulation Laboratory Technician
Bates Technical College
10.2010 - 02.2014
Human Patient Simulation Technician
Green River Community College
09.2010 - 04.2011
Scenario Programmer
NorthWestSimTech
03.2010 - 06.2011
Master's - Business Administration
Western Governor's University
BA - American Indian Studies- Documentary Production
University of Washington
International Baccalaureate Certificate -
Henry Foss High School
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