Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Started off power-washing vehicles prior to entering the Car Wash, drying vehicles exiting the Car Wash, and thoroughly cleaning the interior of vehicles by vacuuming and wiping down all interior components.
Also swept, mopped, picked up trash, cleaned restrooms, removed snow, and performed light maintenance.
One of the most important responsibilities for Delta Techs is to achieve 100% customer satisfaction by ensuring Delta Sonic's standards for car quality.
Was promoted to Detail Customer Advisor, where I am a Customer Service Representative for the company. I advise customers different services to clean their cars to their satisfaction and handle a multitude of customer service affairs.