Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rollin Smith

Sterlington,LA

Summary

Very thorough and detailed Low Voltage Technician that cares about the customer and residents in Healthcare facilities. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls and installations while maintaining quality and efficiency.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Level 1 Technician

John Storm Medical Equipment
2016.01 - Current
  • Served as Head Nurse Call Technician
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks of Nurse Call systems, access control, CCTV and home security.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Installed Tektone, PalCare and RezCare nurse call systems.
  • Installed Secure Care access control, Pro Data Key (PDK) access control systems.
  • Installed Digital Watchdog, Axis, Vitek and Hikvision CCTV
  • Installed Alarm.com and Qolsys home security systems.
  • Installed Sonos home sound systems
  • Led group of 5-7 Low voltage technicians on installations of systems in Short and Long term rehabilitations facilities as well as hospitals.

Parts Manager

Ronnie Ward Toyota
2011.10 - 2015.12
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Ordered parts for customers, repair shops, and service departments.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Supervised and trained staff on product knowledge and customer service.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.

Parts Manager

Toyota Of Bastrop
2007.02 - 2011.10
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Ordered parts for customers, repair shops, and service departments.
  • Supervised and trained staff on product knowledge and customer service.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.

Education

High School Diploma -

Franklin Parish High School
Winnsboro, LA

Business Management

University of Louisiana At Monroe
Monroe, LA

Associate of Science - HVAC Installation And Repair

Delgado Community College
New Orleans, LA
07.2024

Skills

  • Project Management
  • Low Voltage Troubleshooting
  • Production Work
  • Hardware Installation
  • Team Support
  • Installation and Repair

Certification

Level 1 Certified Technician

Tektone Certified Technician

Alarm.com Certified Technician

Pro Data Key (PDK) Certified Technician

Low Voltage Certified in Louisiana, Texas, and Arkansas

Timeline

Level 1 Technician

John Storm Medical Equipment
2016.01 - Current

Parts Manager

Ronnie Ward Toyota
2011.10 - 2015.12

Parts Manager

Toyota Of Bastrop
2007.02 - 2011.10

High School Diploma -

Franklin Parish High School

Business Management

University of Louisiana At Monroe

Associate of Science - HVAC Installation And Repair

Delgado Community College

Level 1 Certified Technician

Tektone Certified Technician

Alarm.com Certified Technician

Pro Data Key (PDK) Certified Technician

Low Voltage Certified in Louisiana, Texas, and Arkansas

Rollin Smith