Summary
Overview
Work History
Education
Skills
Certification
References
Coursework
Timeline
Generic

Peter Green

Miramar,FL

Summary

With a proven track record at Teleperformance, I excel in optimizing network operations and enhancing security protocols. My expertise spans from Python programming to effective customer support, showcasing a blend of technical proficiency and problem-solving skills. Achievements include significantly improving operational efficiency and customer satisfaction, underpinned by a strong foundation in IPsec and exceptional communication abilities.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Fulfillment Center Associate

Amazon
Opa Locka, FL
04.2020 - Current
  • Executed tasks to ensure timely dispatch of items from the ship dock, supporting operational efficiency and meeting rigorous deadlines

Network Engineer

Teleperformance
North Lauderdale, FL
01.2015 - Current
  • Optimized bandwidth and integrated testing to enhance network operations
  • Supported WAN/LAN connectivity, including equipment configuration (routers, switches, firewalls)

Terrestrial and VSAT Support

Teleperformance
North Lauderdale, FL
01.2000 - 01.2015
  • Facilitated enterprise-class network setups and maintenance with a focus on security
  • Troubleshot network interfaces and supported satellite WAN internet technologies

Tech Support

Teleperformance
North Lauderdale, FL
01.1998 - 01.2000
  • Delivered customer support, virus removal, and system maintenance
  • Guided customers through software installations and updates

Education

Bachelor of Science - Information System Technology - Software Engineering Concentration

Miami Dade College
12.2024

Associate Degree - Applied Artificial Intelligence

Miami Dade College

Certificate - Project Management Specialization

Miami Dade College

Project Management, Assessing and Managing Project Risk, Project Leadership, Project Planning and Control Systems for Supply Chain Management, Supply Chain Management, Cloud Computing Technology Certification

Skills

  • Microsoft Office
  • Microsoft OS
  • IPsec
  • Split tunneling
  • VRRP
  • Python
  • C
  • Java
  • HTML
  • CSS
  • Wireless Management System
  • Cradlepoint NetCloud Manager

Certification

  • Azure Fundamentals, 2021
  • AWS Cloud Practitioner, 2021

References

Available upon request.

Coursework

  • Project Management
  • Assessing and Managing Project Risk
  • Project Leadership (enrolled for next semester)
  • Project Planning and Control Systems for Supply Chain Management
  • Supply Chain Management
  • Cloud Computing Technology Certification

Timeline

Fulfillment Center Associate

Amazon
04.2020 - Current

Network Engineer

Teleperformance
01.2015 - Current

Terrestrial and VSAT Support

Teleperformance
01.2000 - 01.2015

Tech Support

Teleperformance
01.1998 - 01.2000

Bachelor of Science - Information System Technology - Software Engineering Concentration

Miami Dade College

Associate Degree - Applied Artificial Intelligence

Miami Dade College

Certificate - Project Management Specialization

Miami Dade College

Project Management, Assessing and Managing Project Risk, Project Leadership, Project Planning and Control Systems for Supply Chain Management, Supply Chain Management, Cloud Computing Technology Certification

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