Peter Heilman
Raleigh,NC
Overview
33
33
years of professional experience
Work History
Volunteer With Children
Wake Med Hospital
01.2024 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Usher
PNC Arena
09.2022 - Current
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
Auto Body Technician
Coats Auto Body
03.2014 - 08.2023
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
- Reassembled and replaced parts to complete body repairs.
- Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
- Optimized workshop efficiency by keeping tools organized, maintaining clean workspaces, and promptly addressing equipment issues when necessary.
- Followed standard operating procedures to achieve consistent quality of work.
- Enforced compliance with safety regulations when operating equipment.
U.S. Army
U.S. Army Active Duty
11.1991 - 11.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
MBA - Medical Assistant
ECPI University, Raliegh, NC
Raleigh, NC12.2024
Skills
- Patience and composure
- Reliability and punctuality
- Working under pressure
- Safety awareness
Timeline
Volunteer With Children
Wake Med Hospital
01.2024 - Current
Usher
PNC Arena
09.2022 - Current
Auto Body Technician
Coats Auto Body
03.2014 - 08.2023
U.S. Army
U.S. Army Active Duty
11.1991 - 11.2011
MBA - Medical Assistant
ECPI University, Raliegh, NC