Charles Allen
Hartford
Summary
Dedicated transportation professional with a clean driving record and strong communication skills, adept at ensuring passenger safety and satisfaction at Haven Transportation. Proven ability to adapt to changing conditions and navigate efficiently, enhancing service delivery through effective route planning and conflict resolution techniques. Committed to maintaining vehicle safety and compliance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Van Driver for Children With Special Needs
Haven Transportation
03.2025 - Current
- Demonstrated adaptability when faced with last-minute route changes, successfully navigating unfamiliar areas while maintaining a professional and positive attitude.
- Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
- Promoted safe driving habits within the team by consistently following traffic laws and regulations.
- Conducted inspections on vehicles prior to use at beginning of shift each day.
Transportation Van Driver V Endorsed License
EdAdvance
02.2020 - 03.2025
- Transported elderly and disabled people to and from hospitals and long-term treatment facilities.
- Maintained vehicle by refueling, performing regular fluid level checks and cleaning interior and exterior of vehicle.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Maintained vehicle cleanliness and safety, ensuring a comfortable travel experience for passengers.
Special Needs Van Driver
Kids Wheels LLC.
08.2015 - 11.2019
- Managed reservations and pre-booking, scheduling passenger pickup and enabling on-time pickup.
- Navigated through various routes efficiently, utilizing GPS technology for optimal time management.
- Handled emergency situations professionally, taking appropriate actions to ensure passenger safety and wellbeing.
- Communicated with other shuttle drivers to negotiate and build schedules.
- Collaborated with dispatchers effectively, communicating any delays or route changes as needed.
- Ensured compliance with all regulatory requirements pertaining to vehicle operation including licensing, registration, insurance documentation checks.
Education
High School Diploma -
East Hartford High School
869 Forbes Street East Hartford Ct. 06118 -195806-2011
Skills
- Conflict resolution techniques
- Customer service
- Strong communication skills
- Safe driving practices
- Patience and composure
- Reliability and punctuality
- Defensive driving techniques
- Accident prevention strategies
- Adaptable to changing conditions
- Physical stamina and strength
- Route planning
- Fuel efficiency awareness
- Regulatory compliance
- Problem-solving capacity
- Emergency response preparedness
- Basic mechanical aptitude
- Traffic laws
- Teamwork
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving
- Valid Driver's license
- Communication and interpersonal skills
- Clean driving record
- Vehicle safety and maintenance
- Ability to lift 50 pounds
Certification
- [Area of certification] Training - [Timeframe]
Timeline
Van Driver for Children With Special Needs
Haven Transportation
03.2025 - Current
Transportation Van Driver V Endorsed License
EdAdvance
02.2020 - 03.2025
Special Needs Van Driver
Kids Wheels LLC.
08.2015 - 11.2019
High School Diploma -
East Hartford High School
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