Dedicated driver with strong route planning and customer service skills. Known for punctuality and maintaining a clean driving record, ensuring timely and safe deliveries.
Overview
17
17
years of professional experience
Work History
Driver
Cascades Recovery
Rochester, NY
07.2009 - Current
Operated commercial vehicles to transport recyclable materials efficiently and safely.
Adhered to safety regulations and guidelines, ensuring compliance during all driving operations.
Conducted pre-trip inspections to verify vehicle safety and functionality prior to departures.
Collaborated with team members to optimize route planning for timely material collection.
Maintained accurate logs of daily activities, including mileage and delivery records.
Provided training and mentorship to new drivers on operational procedures and safety protocols.
Managed customer interactions professionally, addressing inquiries related to service schedules and recycling processes.
Followed all relevant traffic laws and safety regulations.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Demonstrated strong knowledge of geography and local roads for optimal route selection.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Communicated with customers to provide delivery updates and confirm delivery locations.
Communicated with dispatchers and other personnel to coordinate transportation schedules.
Provided exceptional customer service, addressing concerns and resolving issues promptly.