Peter "Julien" Stephenson
Sunrise,FL
Summary
Diligent Radiography student with solid foundation in radiologic technology practices and patient care. Demonstrated ability to produce high-quality diagnostic images and assist in various radiologic procedures. Proven in maintaining equipment functionality and ensuring patient comfort and safety.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Laderach
Newark, NJ
02.2026 - Current
- Delivered a premium customer experience by assisting guests with product selection, gift recommendations, and personalized service.
- Maintained expert knowledge of luxury Swiss chocolates, ingredients, and seasonal collections to provide informed recommendations.
- Handled cash and card transactions accurately while ensuring efficient store operations and a welcoming shopping environment.
- Supported daily merchandising, inventory replenishment, and product presentation to maintain the brand's high standards and visual appeal.
Customer Care Professional
American Express
Fort Lauderdale, FL
08.2024 - 01.2025
- Delivered exceptional customer service by assisting Card Members with inquiries, redemption options, and account benefits.
- Educated customers on available rewards, travel, merchandise, gift cards, and statement credit redemption opportunities.
- Resolved account issues efficiently while maintaining compliance with company policies and ensuring a high-quality customer experience.
- Built strong customer relationships through active listening, problem-solving, and personalized service, meeting performance goals.
Athenahealth Foundational Training Associate
Athenahealth
Fort Lauderdale, FL
06.2021 - 07.2022
- Independently coordinated weekly air travel across multiple U.S. states, managing travel plans, documenting expenses, and creating and updating workflow documents.
- Provided comprehensive training and coaching through various modalities, including onsite and remote support engagements, coaching calls, and other support channels.
- Facilitated client go-live experiences, becoming the go-to expert for software-related matters and documenting any issues with implementation.
- Led individualized provider coaching sessions, optimizing workflows and enhancing overall efficiency while providing high level customer service.
Education
Associate of Science - Radiography
Broward College
Fort Lauderdale, FL06-2027
Bachelor of Science - Psychology
Nova Southeastern University (NSU)
Fort Lauderdale, FL06-2020
Skills
- Diagnostic imaging
- Patient care & safety
- Pediatric imaging
- Customer service
- Adaptability
- Problem-solving
- Teamwork & collaboration
- Critical thinking
Timeline
Retail Sales Associate
Laderach
02.2026 - Current
Customer Care Professional
American Express
08.2024 - 01.2025
Athenahealth Foundational Training Associate
Athenahealth
06.2021 - 07.2022
Associate of Science - Radiography
Broward College
Bachelor of Science - Psychology
Nova Southeastern University (NSU)