Dynamic team leader with extensive experience in fostering community participation and collaboration. Skilled in training and development, with a proven ability to enhance delivery operations and build strong partnerships to drive engagement and success.
Overview
16
16
years of professional experience
Work History
Delivery Driver
Amazon
San Diego, CA
08.2025 - Current
Navigated local routes efficiently to ensure timely deliveries and customer satisfaction.
Operated delivery vans while adhering to safety regulations and company policies.
Collaborated with warehouse teams to optimize package loading processes and minimize transit times.
Maintained accurate records of deliveries, ensuring proper documentation and compliance.
Implemented strategies to enhance efficiency in delivery operations through route optimization techniques.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Team Director
Legendary Lion Dance Association
San Diego, CA
02.2010 - Current
Conducted group fitness classes, promoting engagement and community participation.
Promoted a positive workout environment, fostering strong relationships with clients and encouraging their progress.
Offered private training sessions focused on tailored workouts for improving strength gains or sport-specific skills.
Organized community events promoting physical fitness awareness and participation in outdoor activities.
Coordinated volunteer recruitment and training initiatives to expand program capacity.
Led workshops and events promoting social awareness and community involvement.
Coordinated large-scale community events to promote awareness of available services and foster civic pride.
Guest Services Cashier
Target
San Diego, CA
06.2018 - 09.2025
Processed customer transactions efficiently and accurately at point-of-sale systems.
Assisted customers with product inquiries, ensuring a positive shopping experience.
Managed cash register operations, balancing cash drawer at end of shifts.
Resolved customer complaints swiftly, maintaining high satisfaction levels and loyalty.
Collaborated with team members to optimize store layout for improved traffic flow.
Assisted in training new team members, providing guidance and support to ensure their success in the Guest Services Cashier role.
Stayed up-to-date on current promotions, special events, and new product offerings to inform guests accurately and enthusiastically.
Administrative Assistant
San Diego City College
San Diego, CA
09.2015 - 09.2016
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.