Summary
Overview
Work History
Education
Skills
Accomplishments
Objective
Otherqualifications
Awards
References
Promotions
Certification
Languages
Timeline
Generic

Peter Kyongnae Cho

Tacoma,WA

Summary

Results-driven security professional with over 22 years of experience in the field, including more than three years as a Transportation Security Manager (TSM) with the Transportation Security Administration (TSA). Strong organizational skills and meticulous attention to detail complement leadership abilities, allowing for effective adaptation to change. Excel in task prioritization, delegation, and making timely, informed decisions while aligning with organizational goals. Unwavering commitment to integrity fosters positive outcomes and growth for the agency. Possess a strong analytical capability to address challenges, optimize processes, and create innovative solutions. Experience includes motivating and collaborating with individuals from diverse backgrounds, even in resource-limited settings. Comprehensive knowledge of Employee Screening and Physical Security Standard Operating Procedures, Airport Security Regulations, the Security Citation Program, TSA Management Directives, the Airport Security Plan, Integrated Conflict Management Systems, and various security protocols. Proficient in the operation, training, and maintenance of security screening equipment. Committed to upholding the highest standards of professional and personal excellence.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Supervisor, Aviation Security

Port of Seattle
01.2017 - Current
  • Company Overview: Aviation Security Department, SeaTac, WA 98168
  • As a Supervisor of Aviation Security, I oversee the guidance, coaching, planning, training, scheduling, and general supervision of frontline security personnel in a 24/7 operation
  • Responsibilities include supervising daily security activities, employee screening and physical security, to ensure adherence to Federal Security Directives (SD), enforcement of Port of Seattle (POS) Airport Rules and Regulations, and compliance with the Airport Security Plan (ASP)
  • Ensure that security measures are effectively implemented across terminals, airport tarmacs, cargo areas, and perimeters, verifying credentials and monitoring inspections and access control
  • Manage the execution and adherence to Standard Operating Procedures (SOPs) by personnel tasked with screening airport employees and authorized individuals accessing restricted areas
  • This involves validating credentials, conducting inspections of individuals and their belongings, and ensuring that prohibited items are not introduced into the sterile or restricted zones of the airport
  • Manage employee work schedules, timekeeping, training, and adjusting staffing levels to meet operational needs and ensuring all security assignments, missions, and audits align with the Airport Security Plan (ASP)
  • Maintain necessary records for compliance with federal regulations, investigate security breaches, incidents and violations, document findings and implement corrective actions
  • Review daily activity logs (SAS / Log) for significant events or discrepancies
  • Manage the Security Citation Program, ensuring all persons who are in violation of the Rules and Regulations pertaining to security are subject to enforcement and penalties described in the Rules and Regulations
  • I participate in weekly and monthly supervisor meetings to discuss security awareness, disciplinary actions, covert tests, and ongoing projects
  • I educate airport tenants and employees on security protocols and address emerging security concerns, while responding to security-related incidents during my shift and coordinating with other airport functions for planned or unexpected events
  • I also maintain a database for online policy access and departmental tracking, and I serve as the Airport Security Coordinator when required
  • Stay informed about the latest security technologies, trends and regulatory requirements and make recommendations for enhancements to the security program
  • Aviation Security Department, SeaTac, WA 98168

Transportation Security Manager

Transportation Security Administration
11.2013 - 12.2016
  • Company Overview: SeaTac, WA 98168
  • Trained to protect air travelers and commercial aviation by identifying dangerous or deadly objects on person, carry-on and checked baggage, and preventing those objects from being transported onto aircraft
  • Trained to utilize and maintain various types of electronic and imaging detection systems such as X-ray machines (Rapiscan, Heimann, and Rapiscan AT), Explosive Detection Systems (CTX 2500, 5500 and 9000) with OSARP certification, Explosive Trace Detectors (Barringer 400A and 400B, Itemiser, and Smith Detection (Barringer) Ionscan 400), Walk-Through Metal Detectors, and Hand-held Metal Detectors
  • Certified and trained as a Dual Function Supervisor, I have flexibility in overseeing Screening Checkpoint, Baggage Checkpoint, and Layered Security Team Operations daily
  • Oversees overtime scheduling and manages efficient utilization of the overtime
  • Communicated and recommended Management on security weaknesses and/or vulnerabilities related to the area of work - Passenger and Baggage Checkpoint Operations, and Layered Security Team – Playbook Screening Operations
  • Serves as a coach, mentor, and facilitator to a team of Transportation Security Officers, Lead Transportation Security Officers, and Supervisory Transportation Security Officers
  • Supervised and managed daily operation of the Layered Security Team
  • Conducted screening of passengers and baggage
  • Maintained records of equipment maintenance log, alarm log, Hazardous Material Log, and Lost and Found log
  • Maintained constant communication with fellow supervisors and managers regarding daily operation
  • Directed work of employees, assigning workload and tasks, and monitoring and evaluating performance
  • Trained to conduct Electronic Time Attendance Scheduling (eTAS)
  • Mentored Lead and Supervisory Transportation Security Officers on Time Management, Performance Evaluations (PASS), Pre-Disciplinary and Disciplinary Actions utilizing the Douglas Factors
  • Manages the following screening checkpoints - South and FIS Checkpoints, C60/61 and C-25 Baggage Screening Checkpoints
  • Recognizes and recommends correction of improper use of application of equipment(s) and the Standard Operation Procedures
  • Manages and supports the collection of various performance metrics, such as Performance Management Information System (PMIS)
  • Works cooperatively with airport stakeholders in furtherance of the TSA mission
  • Monitors individual performance and provides frequent communication in order to promote officer development
  • Led project to develop Standard Operating Procedure Compliance and data collection to improve the adherence of proper utilization of Standard Operating Procedures
  • Led project to develop procedures for addressing employee attendance and guidance to improve and manage unscheduled absences
  • Responds to and resolve security related incidents, emergency situations, and difficult customer service issues
  • Assesses security operations and manage resources to reduce stress and encourage use of network to maximize mitigation of the threat
  • Utilizes appropriate leadership styles and techniques based on evaluation of the situation, to effectively guide and direct staff
  • SeaTac, WA 98168

Supervisor Security Officer

Puget Sound Security
02.2002 - 09.2002
  • Company Overview: 1800 112th NE, Suite 210W, Bellevue, WA 98004
  • Performed general security checks, carrying out evacuation plans
  • Prepared detailed and accurate incident reports
  • Scheduled security officers to cover required shifts and oversaw work activity
  • Patrolled and coordinated other officers to patrol assigned area on foot, checking for fires, vandalism, suspicious activity or persons, safety/fire hazards and reported circumstances to site manager for correction or follow-up actions
  • Learned to coordinate and monitor work activities of others
  • Trained new security officers and provide on-going direction
  • Briefed security officers on daily operation, security issues, problems, and issues that arise
  • Maintained sign-in-sheet records, work accomplishments, and administrative information
  • Recorded Time and Labor for all officers and handed them over to payroll
  • Served as a coach and facilitator to a team of security officers
  • Resolved simple, informal complaints of security officers and referred formal grievances to the appropriate management official
  • Learned to write concise report on investigations
  • Promoted equal employment opportunity (EEO)
  • 1800 112th NE, Suite 210W, Bellevue, WA 98004

Customer Sales / Classified Advertising

Seattle Times
02.2001 - 08.2001
  • Company Overview: PO BOX 70, Seattle, WA 98111
  • Insured that the customers were getting the best customer service by addressing their needs
  • Filled orders and set up schedules for ads
  • Achieved company and my own hourly/monthly goals
  • Answered a high volume of incoming calls and in-person inquiries from clients and colleagues; treated each person with respect and provided information and referrals
  • Trained in basic knowledge of computer, software (Microsoft outlook, word, enterprise, etc), Internet, typing, policies in advertising, and understanding customer needs
  • Learned to provide services in advertising needs of the customers
  • PO BOX 70, Seattle, WA 98111

Security Officer

Burns International Security Services
09.2000 - 02.2001
  • Company Overview: Seattle, WA
  • Performed general security checks, carrying out evacuation plans, and prepared detailed and accurate incident reports
  • Patrolled assigned area on foot, checking for fires, vandalism, suspicious activity or persons, safety/fire hazards and reported circumstances to site manager for correction or follow-up actions
  • Coordinated and monitored work activities of others
  • Trained new security officers and provide on-going direction
  • Trained in working with surveillance cameras, and radio communication and procedures
  • Seattle, WA

Education

Bachelor of Arts - Criminal Justice

Washington State University
Pullman, WA
05.2000

High School -

Mount Tahoma High School
Tacoma, WA
01.1992

Skills

  • Bilingual-Korean
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Typing 40 words/min
  • Attention to detail
  • Processes and procedures
  • Schedule development

Accomplishments

  • Recruited and trained new personnel in effective security protocols, including the identification of improvised explosive devices (IEDs), firearms, liquid explosives, and other prohibited items, as well as techniques for screening employees and their belongings, along with established best practices.
  • Recruited and managed Snow Team volunteers for the Port of Seattle Aviation Security Department for the last several years (2021-2023) and ensured we had sufficient staffing to support snow operations.
  • A comprehensive administrative policy on Lost and Found was created and executed to guarantee that all lost and found items are properly recorded and tracked.

Objective

Assistant Manager, Aviation Security, 003026, 61

Otherqualifications

  • Sexual Harassment and Civil Rights
  • Integrated Conflict Management System (ICMS)
  • Foundations of Leadership Course for Supervisors - Dec 15, 2006
  • Performance Accountability and Standards System - Dec. 2006 – 2017
  • Dealing with Performance and Conduct Issues - Sept. 24-25, 2007
  • Hazardous Material Awareness and Hazard Communications Training - Feb 08, 2008
  • Getting Past Clashes: Valuing Team Diversity - March 03, 2009
  • Arab & Muslim Cultural Awareness Training for Law Enforcement - April 03, 2009 – 2017
  • Sensitive Security Information Awareness June 25, 2009 – 2017
  • Sikh American Awareness for Law Enforcement June 25, 2009 – 2017
  • Records Management June 26, 2009 – 2017
  • Playbook certification - Sept. 14, 2011
  • Foundations of Leadership – Managing Time and Attendance - May 31, 2012
  • NIMS – Basic Command 100, 200, 700 Training - October 30, 2019
  • NIMS – Incident Command System Refresher Training - June 16, 2023
  • Complaints and Investigations Training – November 12, 2024

Awards

  • Meritorious Recognition Award, 08/04/04
  • Performance Award, 12/17/04
  • Individual Cash Award, 05/01/05
  • Individual Cash Award, 07/10/05
  • Individual Cash Award, 11/27/05
  • Group Cash Award, 03/19/06
  • Group Cash Award, 04/16/06
  • Individual Cash Award, 07/23/06
  • Individual Cash Award, 08/20/06
  • Individual Cash Award, 09/03/06
  • PASS Certificate of Recognition, 09/30/06
  • Individual Cash Award RB, 01/07/07
  • Individual Time-Off Award, 07/08/07
  • Group Award Extra Mile Award-Language Support, 08/05/07
  • Group Award Extra Mile Award-Operational Support, 08/05/07
  • Individual Time-Off Award High-5 Award, 08/19/07
  • Individual Cash Award RB High-5 Award, 08/19/07
  • Lump Sum Performance Payment, 01/20/08
  • Individual Time-Off Award High-5 Award, 08/03/08
  • Individual Cash Award RB High-5 Award, 08/17/08
  • Lump Sum Performance Payment, 12/07/08
  • Individual Time-Off Award High-5 Award, 05/10/09
  • Individual Time-Off Award High-5 Award, 05/24/09
  • Individual Time-Off Award High-5 Award, 08/30/09
  • Individual Cash Award NRB, 08/30/09
  • Lump Sum Performance Payment, 12/06/09
  • Group Time-Off Award, 01/17/10
  • Individual Cash Award NRB, 05/23/10
  • Individual Cash Award NRB, 08/15/10
  • Lump Sum Performance Payment, 12/05/10
  • Group Time-Off Award, 01/02/11
  • Individual Cash Award NRB, 08/14/11
  • Lump Sum Performance Payment, 12/04/11
  • Individual Time-Off Award High-5 Award – Supervisor of the Quarter 2012, 03/11/12
  • Individual Time-Off Award High-5 Award, 03/25/12
  • Individual Cash Award NRB, 07/29/12
  • Lump Sum Performance Payment, 12/02/12
  • Individual Time-Off Award High-5 Award – Supervisor of the Year 2012, 03/10/13

References

Available upon request.

Promotions

  • Lead Transportation Security Officer, 02/01/05
  • Supervisory Transportation Security Officer, 10/01/06
  • Transportation Security Manager (TSM), 11/01/13

Certification

  • CTX 2500/5500/9000 EDS Program - April 2004
  • On-Screen Resolution Protocol - September 2004
  • Dual Function Officer (DFO) - November 2006
  • Communicating with Difficult People: Working with Difficult Employee - April 13, 2007
  • Decision Making & Problem Solving: Problem Solving Fundamental - May 28, 2007
  • Excellence in Service: Establishing Service Standards - July 09, 2007
  • Team Participation: Teamwork Fundamentals - July 09, 2007
  • OSARP Assessor (Mentor) - July 16, 2008
  • Engage Training - Jan 10, 2009
  • Coach Training - Jan 23, 2009
  • EEO Workplace Diversity Training - March 03, 2009
  • Airport Security Coordinator (ASC) Certificate - March 01, 2017
  • NIMS Basic Command 100, 200, 700 Certificate - October 30, 2019
  • NIMS Incident Command System Refresher Training Certificate - June 16, 2023
  • Certified Member (C.M.) Certificate - December 01, 2023

Languages

Korean
Native or Bilingual
English
Native or Bilingual

Timeline

Supervisor, Aviation Security

Port of Seattle
01.2017 - Current

Transportation Security Manager

Transportation Security Administration
11.2013 - 12.2016

Supervisor Security Officer

Puget Sound Security
02.2002 - 09.2002

Customer Sales / Classified Advertising

Seattle Times
02.2001 - 08.2001

Security Officer

Burns International Security Services
09.2000 - 02.2001

High School -

Mount Tahoma High School

Bachelor of Arts - Criminal Justice

Washington State University

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Peter Kyongnae Cho