Peter Law
14343 Valley View Rd. Apt D,MN
Summary
Dynamic sales professional with a proven track record at Peet’s Coffee, excelling in customer relationship management and sales strategy development. Adept at analyzing data to drive inventory decisions and enhance team performance through effective training. Recognized for building strong customer loyalty and fostering a collaborative team environment.
Overview
15
15
years of professional experience
Work History
Regional Sales Representative
Peet’s Coffee
Roseville, MN
10.2021 - Current
- Built rapport with customers, fostering relationships that encouraged repeat business opportunities.
- Fulfilled customer queries over phone, in-person and through email to provide and maintain highest level of customer care.
- Provided exceptional customer service by addressing inquiries and resolving any issues promptly.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Built relationships with store leadership to increase sales volume and growth through sales display execution.
- Managed inventory to keep product fresh by rotating, returning, and reselling close dated product.
Executive Team Leader
Target
Minnetonka, MN
09.2010 - 10.2021
- Led team in achieving operational excellence through effective resource management and workflow optimization.
- Developed and implemented training programs to enhance staff performance and customer service skills.
- Analyzed sales data to identify trends, inform inventory decisions, and improve product placement strategies.
- Streamlined communication processes between departments to ensure cohesive teamwork and project alignment.
- Oversaw daily operations, ensuring compliance with safety standards and company policies.
- Coordinated team schedules, effectively balancing labor needs with business demands for optimal efficiency.
- Mentored team members, fostering a positive work environment focused on growth and development.
- Improved overall team performance with regular coaching, mentoring, and employee development initiatives.
Education
Bachelor of Arts - Economics
University of Minnesota
Duluth, MN05.2012
Skills
- Customer relationship management
- Sales strategy development
- Data analysis
- Inventory management
- Team leadership
- Training program development
- Communication skills
- Relationship building
- Conflict resolution
- Sales negotiation
Timeline
Regional Sales Representative
Peet’s Coffee
10.2021 - Current
Executive Team Leader
Target
09.2010 - 10.2021
Bachelor of Arts - Economics
University of Minnesota