Jessica Leonardis

• Execute inside sales for 270+ retail accounts across California in the health and wellness industry

• Manage sales contributions totaling $3.8 million, exceeding the annual growth sales quota

• Grew account oversight from 133+ to an additional 125 accounts in 2023 and achieved a 61.8% growth rate in manufactured products and 70.2% growth in vendor products

• Recognized as a “Top Performer” and commended by senior leadership

• Engage in sales meetings, trainings, store events, expos, and trade shows, collaborating with field reps on growth strategies and promotional activities by initiating calls and managing orders for retail health food accounts

• Planned and executed multi-channel marketing campaigns, managed 10-12 projects simultaneously, and utilized Sprout Social and Google Analytics tools to track performance

• Streamlined high-visibility social media campaigns for B2C health and wellness products' digital presence by increasing team efficiency by 80%, ensuring 100% of projects were delivered on time

• Performed A/B testing on brand awareness and audience reach, implementing results across social media platforms, growing campaign reach by 110%

• Executed deployment of standardized work procedures to ensure prompt certification for eligibility programs
• Procured and dispatched requested records and data, such as Medi-Cal application, pay stubs, bank statements, tax returns, and remittance advice to relevant parties
• Collaborated with physicians, case managers, social workers, and hospital business office personnel to resolve issues, address inquiries, and accurately record essential patient data.

• Provided comprehensive health coaching services to clients, helping them understand and manage their wellness journey
• Handled scheduling of weekly appointments to provide consultation, track progress, and offer education and support
• Conducted bi-monthly educational group sessions to share information and updates with new and existing clients
• Managed inventory and processed client orders to ensure timely delivery.

• Drove sales and fostered robust client relationships for company catering to Target Corporation
• Established reputation for seamless order processing and efficient shipment coordination, ensuring timely delivery of products from multiple global locations
• Liaised with cross-functional departments to maintain high customer service standards and procedural compliance.

• Functioned as key point of contact for account holders at leading organic food company, ensuring premium quality service and customer satisfaction
• Streamlined import and export procedures by liaising with customs brokers and government agencies, thereby meeting client expectations
• Prioritized corporate objectives such as profitability targets and quality standards by supervising processes and procedures
• Engaged with stakeholders at all levels, including warehouse managers, customs brokers, domestic carrier partners, customer decision-makers, vendors, and financial and operational managers, to resolve issues, facilitate payments, calculate costs, and monitor inventory quantities
• Prepared various import documents, such as NAFTA documents, commercial invoices, and OTCO documents.

• Launched and managed JammieGirl.com, an entrepreneurial enterprise to provide wide range of services from business development, purchasing, inventory management, marketing, customer service, and order processing
• Directed the process of managing new and existing products by scheduling photo shoots, editing images, drafting product descriptions, and uploading product databases onto store platform
• Steered marketing campaigns that included coupons, seasonal incentives, social media contests, and promotions
• Implemented Web marketing strategies focusing on pay-per-click, SEO, shopping engines, email marketing, and social media.