David Zuniga-Fuentes
Watsonville,CA
Summary
Sales representative with proven record in customer engagement and relationship building. Improves service delivery to support revenue growth. Coaches team members with performance-focused training to exceed sales targets.
Overview
1
1
Language
10
10
years of professional experience
Work History
Sales Representative
Hillman Group
Watsonville, California
2021.03 - Current
- Cultivated customer connections, resulting in improved sales performance.
- Established client relationships to gather insights on needs and preferences, enhancing service delivery.
- Delivered engaging product demonstrations to highlight features and advantages.
- Showcased product features and benefits through targeted demonstrations.
- Organized client visits, presentations, and product demonstrations to showcase offerings effectively.
- Conducted training sessions for new sales team members on successful sales strategies.
- Oversaw inventory levels to track stock and ensure availability. effectively to ensure product availability for customers.
- Managed inventory levels by ordering sufficient stock for each account.
Membership Supervisor
Watsonville YMCA
Watsonville, CA
2020.03 - Current
- Supervised membership services team to enhance customer engagement and satisfaction.
- Managed member inquiries and resolved issues to maintain positive relationships.
- Provided customer service support for existing members by responding to inquiries promptly.
- Responded to incoming phone calls from customers seeking assistance. to respond to customer inquiries and transferred calls to appropriate staff members.
- Developed training programs for staff to improve service delivery and operational efficiency.
- Collaborated with leadership on strategic initiatives to grow membership base and retention.
- Coordinated membership events to promote community involvement and program awareness.
Sales Associate
The Home Depot Inc
Watsonville, California
2017.01 - 2019.06
- Assisted customers with product selection, inquiries, and project guidance for home improvement.
- Educated customers on product features, benefits, and proper usage techniques.
- Resolved customer complaints swiftly, delivering effective solutions to enhance satisfaction.
- Assisted customers in locating products and provided tailored styling advice to enhance their shopping experience.
- Responded to incoming calls, informing customers about store products and services to facilitate purchasing decisions.
- Organized merchandise displays and maintained cleanliness of store environment to create an inviting shopping atmosphere.
- Ensured appealing shopping environment through strategic merchandise presentation and organization.
Education
High School Diploma -
Watsonville Highschool
Watsonville, CA2016-06
Skills
- Product knowledge
- Sales strategy development
- Sales forecasting
- Sales territory planning
- Client relationship management
- Client relationship building
- Conflict resolution
- Team management
- Change management
- Industry analysis
- Effective communication
Languages
Spanish
Native/ Bilingual
Timeline
Sales Representative
Hillman Group
2021.03 - Current
Membership Supervisor
Watsonville YMCA
2020.03 - Current
Sales Associate
The Home Depot Inc
2017.01 - 2019.06
High School Diploma -
Watsonville Highschool