Peter Le
The Cheesecake Factory
Parkville,MD
9
Years of experience
Insightful and Collaborative leader, over 7+ years of Marketing and Managerial Experience. Always able to engage and analyze any challenge with an open mindset and willingness to listen to others to resolve conflict.
Work History
Line Cook
4 Months- Prepared menu items following recipe standards and food safety procedures.
- Maintained clean, organized workstation to support efficient kitchen operations.
- Coordinated with team members to manage ticket flow during high-volume service.
- Monitored ingredient freshness and rotated stock to reduce waste.
Manager of Operations
3 Years- Developed and implemented business strategies to achieve business goals and stay competitive.
- Defined clear targets and objectives and communicated to other team members.
- Controlled costs to keep business operating within budget and increase profits.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Directed daily operations, aligning staffing, inventory, and service workflows with business priorities.
Special Warfare Mission Support
3 Years 5 Months- Observe and Apply Team Building Tactics and Leadership Abilities
- Analyzed Information to better understand Diplomatic Relations/Situations
- Develop Strong Personal-Development and Critical Thinking Skills and applying them under Extreme Stress
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Consumer Engagement Team
7 Years 3 Months- Lead and support event planning, logistics, and other aspects of partnership as needed
- Actively engage with Consumers to ensure positive experience with trial of Monster Energy Drink through Guerilla Sampling
- Established Rapport with Local and Regional markets to generate leads for Sales Division
- Ensure Professionalism, Exceptional Communication, and Proactive Interactions with Consumers
Manager
5 Years 8 Months- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Proactively Engaged with customers to ensure positive experience with the service received.
- Maintained clean and well-organized areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
High School Diploma
Skills
SECRET Security Clearance
Proficient with Google docs
Critical Thinking Under Pressure
Versatile Communication
Insightful Leadership
Timeline
Line Cook
The Cheesecake Factory
06.2026 - CurrentRead More
Manager of Operations
Crack & Juicy
06.2023 - 06.2026Read More
Special Warfare Mission Support
Air Force National Guard
09.2021 - 02.2025Read More
Manager
Diva Nails
10.2017 - 06.2023Read More
Consumer Engagement Team
Monster Energy Drink
08.2017 - 11.2024Read More
Perry Hall High School
High School Diploma
Read More