Peter Leang
San Antonio
Summary
IT enthusiast with strong problem-solving skills and a focus on technology. Seeking entry-level role in Information Technology to develop expertise in networking, system administration, and cybersecurity. Proficient in troubleshooting hardware and software in Windows and macOS environments. Committed to continuous learning and effective teamwork, ensuring project success and collaboration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Apprentice in Training
Accenture Federal Services
San Antonio
06.2025 - Current
- Coordinated team meetings to ensure alignment on project goals and deliverables.
- Maintained organized records of project activities and client interactions for reference.
- Completed workshops and off-the-job training to achieve job competencies.
Barcode Operator
Original Impressions LLC PCI
San Antonio
11.2023 - 06.2025
- Monitored equipment performance and conducted routine maintenance checks.
- Collaborated with team members to ensure timely project completion.
- Adjusted machine settings based on job specifications and material types.
Administrative Assistant / Document Runner
Neal & Neal Team at Keller Williams City View
San Antonio
12.2015 - 01.2020
- Implemented best practices for troubleshooting techniques across the organization.
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Coordinated communication between clients and team members effectively.
Education
Information Assurance and Cyber Security
Northwest Vista College
San Antonio, TX05.2022
Finance
Texas A&M University – San Antonio
San Antonio, TX12.2018
Business Administration
Northwest Vista College
San Antonio, TX12.2014
Skills
- Technical troubleshooting
- Ticketing system management
- Security protocol enforcement
- Microsoft Suite
- Proficiency in virtualization
Soft Skills
- Attention to detail
- Adaptability to change
- Customer service
- Effective communication
- Problem solving
- Teamwork and collaboration
Certification
- CompTIA A+ Expected Completion 9/2025
- CompTIA Security+ Expected Completion 12/2025
Accomplishments
Key Contributor in Warehouse Production
Collaboration with management team to achieve a 15% increase in shift production by restructuring warehouse priorities and maximizing employee potential. Company used our location to create formal SOP guidelines.
Training Role for New Operators
Was part of a team to help train potential machine operators. Used my expertise to instill proper habits and technical knowledge to upcoming operators.
Minimized Production Waste
Collaborated with management to eliminate warehouse waste by 30% through cutting back on unnecessary usage of supplies. Trained employees on how to minimize usage of supplies while maintaining maximum production.
Timeline
Apprentice in Training
Accenture Federal Services
06.2025 - Current
Barcode Operator
Original Impressions LLC PCI
11.2023 - 06.2025
Administrative Assistant / Document Runner
Neal & Neal Team at Keller Williams City View
12.2015 - 01.2020
Information Assurance and Cyber Security
Northwest Vista College
Finance
Texas A&M University – San Antonio
Business Administration
Northwest Vista College
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