Summary
Overview
Work History
Education
Skills
Certification
Drawing, Writing, Designing, Music, Reading
Timeline
Generic

Peter Mudd

Newburgh,IN

Summary

Extensive work in manufacturing and customer service, excellent at training, communication, juggling multiple tasks and working under pressure, Highly motivating personality, can get the best out of teammates. Great at encouraging and promoting repeat business from customers. Excels at critical problem solving, quick decision making, and outside of the box thinking.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Production Team Leader

Toyota Motor Manufacturing Indiana
Princeton, IN
02.2011 - Current
  • Monitored and evaluated teams, identifying and targeting opportunities for improvement.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
  • Boosted efficiency by coordinating projects and assignments for 20 team members

Customer Service Representative

Schnucks Supermarket
Evansville, IN
08.2007 - 02.2022
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Responded to customer requests for products, services and company information.
  • Recommended products to customers, thoroughly explaining details.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Contacted clients to verify account information and maintain accuracy, resulting in [Number]% increase in client satisfaction

Waiter

Outback Steakhouse
Evansville, IN
03.2006 - 03.2009
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

No Degree - Biology

University of Southern Indiana
Evansville, IN

High School Diploma -

Harrison High School
Evansville, IN
07.2007

Skills

  • Incidents management
  • Cash Flow analysis
  • Continuous improvements
  • Quality assurance controls
  • Forklift Operation
  • Machine Calibration
  • Worksite safety
  • Planning and Coordination

Certification

Mobile equipment certification

confined space certification

a,b,c, and d tool certification

Creative writing certification

Drawing, Writing, Designing, Music, Reading

I am a very gifted draftsman and designer, I write short fiction, I play guitar and have extensive knowledge of music theory, I read everything and have extensive knowledge about history, science, and story structure for fiction and non fiction works.

Timeline

Production Team Leader

Toyota Motor Manufacturing Indiana
02.2011 - Current

Customer Service Representative

Schnucks Supermarket
08.2007 - 02.2022

Waiter

Outback Steakhouse
03.2006 - 03.2009

No Degree - Biology

University of Southern Indiana

High School Diploma -

Harrison High School

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Peter Mudd