Peter Ndungu
Bound Brook,NJ
Overview
8
8
years of professional experience
Work History
Dispatcher
timely medical transportation
Avenel, NJ
11.2024 - Current
- Receiving and responding to calls: Dispatchers receive calls and determine the appropriate course of action
- This can include emergency and non-emergency calls for police, fire, and emergency medical services
- Prioritizing calls: Dispatchers prioritize calls based on urgency and importance
- Dispatching units: Dispatchers use radios, phones, or computers to send units to the appropriate location
- Monitoring units: Dispatchers monitor the status of units and coordinate their schedules
- Providing information: Dispatchers provide units with information about orders, traffic, and other requirements
- Maintaining records: Dispatchers enter data into computer systems and maintain logs of calls and activities
- Directed dispatching, routing, and tracking of 5 fleet vehicles.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Directed dispatching, routing, and tracking of five fleet vehicles.
Security Officer
Inter-Con Security
Newark, NJ
10.2022 - 10.2023
- Observing and reporting
- Keeping good public relations
- Responding to emergencies
- Controlling access and using alarm systems
- Patrolling
- Crowd control
- Finding safety hazards
- Developed comprehensive security policies, aligning with industry standards and enhancing data protection.
- Investigated security incidents to identify root causes and prevent future occurrences.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Diesel Technician
Waste Managment
Newark, NJ
08.2022 - 03.2023
- Repairing damaged and non-functional units to working condition
- Performing check-ups on diesel machinery and vehicles to check for warning signs for potential deterioration or future problems
- Diagnosing broken diesel machinery to identify the source of malfunctions
- Vehicle component lubrication and replacement
- Performed routine engine diagnostics by utilizing specialized tools and equipment.
- Diagnosed electrical issues by using multimeters and circuit testers.
Security Guard
Metro one loss prevention
New Jersey
06.2021 - 06.2022
- Inspect and patrol premises
- Secure all exits doors and window
- Monitor surveillance cameras
- Monitor property entrance
- Responded to alarms and emergencies to maintain order and safety.
- Inspected and secured entry points to prevent unauthorized access.
- Reported incidents and hazards to management for appropriate action.
Direct Support Professional
Premier Support Services
New Jersey
02.2020 - 06.2021
- Provide direct care to those with intellectual and development disabilities
- Performs personal care task, including assistance with basic personal hygiene and grooming
- Feeding medical monitoring and health care related task
- Employed communication skills to build trust and rapport with patients and families.
- Used electronic health record software to document patient interactions and care plans.
- Applied de-escalation techniques to manage challenging behaviors effectively.
Security Guard
Allied Universal Security Services
Bridgewater, NJ
08.2018 - 08.2019
- Submit report of surveillance
- Respond to alarms and react in a timely manner
- Submit reports of every suspicious action
- Responded to alarms and emergencies to maintain order and safety.
- Inspected and secured entry points to prevent unauthorized access.
- Reported incidents and hazards to management for appropriate action.
Customer Service Call Representative
Best buy
Piscataway, NJ
09.2018 - 04.2019
- Handling customer complaint
- Collecting and analyzing customer feedback
- Processing orders and transactions
- Resolving issues and troubleshooting technical problems
Machine Operator
Micro Stamping Corporation
Bound Brook, NJ
12.2018 - 03.2019
- Setting up machines to start a production
- Controlling and adjusting machine settings (eg speed)
- Feeding raw material or parts to semi-automated machines
Customer Service
Quick Chek
South Bound Brook, NJ
04.2018 - 11.2018
- Collecting and analyzing customer feedback
- Handling customer complaints
- Document customer interaction
- Following procedures and policies
Cook/Prep
Applebee's
Bridgewater, NJ
08.2017 - 11.2017
- Cook and prep
- Prepared diverse menu items by following standardized recipes and presentation guidelines.
- Managed kitchen inventory for optimal stock levels and reduced waste.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Diesel Technician - Diesel Technology
Lincoln Technical Institute
South Plainfield, NJ01.2023
Skills
- Communication: Strong verbal and written skills, active listening, and clear articulation
- Problem-Solving: Analytical thinking, creativity, and effective decision-making
- Time Management: Prioritizing tasks, meeting deadlines, and multitasking efficiently
- Teamwork: Collaboration, conflict resolution, and interpersonal skills
- Adaptability: Flexibility in dynamic environments and openness to new challenges
- Customer service
- Attention to detail
Timeline
Dispatcher
timely medical transportation
11.2024 - Current
Security Officer
Inter-Con Security
10.2022 - 10.2023
Diesel Technician
Waste Managment
08.2022 - 03.2023
Security Guard
Metro one loss prevention
06.2021 - 06.2022
Direct Support Professional
Premier Support Services
02.2020 - 06.2021
Machine Operator
Micro Stamping Corporation
12.2018 - 03.2019
Customer Service Call Representative
Best buy
09.2018 - 04.2019
Security Guard
Allied Universal Security Services
08.2018 - 08.2019
Customer Service
Quick Chek
04.2018 - 11.2018
Cook/Prep
Applebee's
08.2017 - 11.2017
Diesel Technician - Diesel Technology
Lincoln Technical Institute
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