Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Education
References
Timeline
Generic

Peter Nkonge

Seattle

Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment, and vendor negotiations. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Integrated Living Services
11.2024 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Direct Support Professional

Alpha Supported Living Services
04.2024 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Mental Specialist Caregiver Supervisor

Izzie best 2 AFH LLC
03.2024 - Current
  • Developed and implemented individualized treatment plans tailored to the needs of each client.
  • Conducted mental health assessments, screenings, and diagnostic evaluations.
  • Monitored clients' progress toward meeting their therapeutic goals.

Adult Family Home Manager

Amazing grace AFH LLC
10.2023 - 02.2024
  • Planned, coordinated, and scheduled daily activities for residents and staff.
  • Supervised staff to ensure quality care was provided in accordance with regulations.

Elderly Caregiver

Alisa AFH LLc
01.2021 - 09.2023
  • Provided companionship and emotional support to elderly clients.
  • Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
  • Monitored vital signs and reported changes to medical team.

Restaurant Operations Manager

Leto Restaurant
09.2020 - 12.2021

Restaurant Manager

Villa Mamas
01.2019 - 08.2020

Guest Service Manager

Ritz Carlton Hotel
08.2017 - 12.2018

Assistant Guest Services Manager

Ritz Carlton
01.2016 - 07.2017

Guest Relations Executive

RIXOS PREMIUM BELEK HOTEL
11.2015 - 11.2015

Education

Bachelor of Arts - Divinity

Integrity International Bible Seminary
Washington
07-2025

Master of Business Administration - Business Administration

University of People
10.2024

Associate of Science - Certificate in Core Basic, Mental Health, Dementia

Seatle Home Aid Training
01-2024

Bachelor of Science - Bachelor Degree in Hospitality and tourism management

Mount Kenya University
11.2010

Skills

  • Client goal planning
  • Suicide Prevention
  • Goal Setting and Achievement
  • Patient Evaluation
  • Tracking client progress
  • Developing relationships
  • Case Documentation
  • Anger management techniques
  • Safety and risk assessments

Certification

  • Fire safety
  • First aid and CPR
  • Food safety training
  • Human Resource Certification

Accomplishments

  • Managed over 50 guest calls per day
  • Resolved product issues through consumer testing
  • Used Microsoft Excel to develop inventory tracking spreadsheets
  • Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus

Education

other

References

Available upon request

Timeline

Direct Support Professional

Integrated Living Services
11.2024 - Current

Direct Support Professional

Alpha Supported Living Services
04.2024 - Current

Mental Specialist Caregiver Supervisor

Izzie best 2 AFH LLC
03.2024 - Current

Adult Family Home Manager

Amazing grace AFH LLC
10.2023 - 02.2024

Elderly Caregiver

Alisa AFH LLc
01.2021 - 09.2023

Restaurant Operations Manager

Leto Restaurant
09.2020 - 12.2021

Restaurant Manager

Villa Mamas
01.2019 - 08.2020

Guest Service Manager

Ritz Carlton Hotel
08.2017 - 12.2018

Assistant Guest Services Manager

Ritz Carlton
01.2016 - 07.2017

Guest Relations Executive

RIXOS PREMIUM BELEK HOTEL
11.2015 - 11.2015

Associate of Science - Certificate in Core Basic, Mental Health, Dementia

Seatle Home Aid Training

Bachelor of Science - Bachelor Degree in Hospitality and tourism management

Mount Kenya University

Bachelor of Arts - Divinity

Integrity International Bible Seminary

Master of Business Administration - Business Administration

University of People

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Peter Nkonge