Work Preference
Overview
Work History
Summary
Skills
Accomplishments
Work Availability
Timeline

Peter R. Gagne

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balance

Overview

34
34
years of professional experience

Work History

Regional Director of Maintenance

Maloney Properties, Inc.
Worcester, MA
10.2022 - 12.2025
  • Oversaw the maintenance staff of 10 (2 superintendents and 8 technicians), for 13 property groups, comprised of 29 buildings with a total of approximately 673 residential units and several commercial units
  • Guided and trained the maintenance staff on company policies, procedures and repairs
  • Assisted the Property Managers and Regional Manager to help set the budgets
  • Sought contractors for repairs, PM’s and improvements to all properties (minor and capital) – secure, write and schedule bids and contracts
  • Conducted building PM inspections, identify minor and capital projects
  • Oversaw the PM and repairs to chillers, cooling towers, boilers and all life safety equipment
  • Conduct annual staff reviews and interview potential candidates for open positions
  • Led the maintenance team to reduce the number of outstanding work orders open
  • Increased safety and security of several sites by upgrading/improving lighting
  • Improved REAC/NSPIRE scores
  • Analyzed, proposed and hired an in-house painter for cost savings and quality control
  • Member of the Maloney Properties Senior Facilities Team – help to strategize the direction of the company and maintenance teams throughout the company

Building Engineer

Marsella Properties, LLC
Providence, RI
09.2018 - 10.2022
  • Oversaw and completed the daily and preventative maintenance for 13 commercial properties comprised of 5 property groups
  • Made and guided recommendations to property owners and office administration staff for mechanical improvements
  • Scheduled and supervised contractors for projects
  • Helped to develop the Preventative Maintenance Plan for all properties
  • Trained new maintenance staff members on operations and procedures
  • Oversaw and completed the daily and preventative maintenance for 10 commercial properties, 1 parking garage and 6 parking lots for 1 property group (Brown University Real Estate)
  • Completed assigned work orders from 3 different property managers
  • Write and complete work orders for all properties
  • Oversaw contractors for scheduled work
  • Assist other Marsella Properties maintenance employees for other Brown University properties and original property groups still being managed

Maintenance Director

Westlo Management, LLP
Providence, RI
11.2012 - 09.2018
  • Oversaw the daily maintenance of 21 properties that are comprised of 250+ luxury apartments and commercial rental spaces in 15 low – high rise buildings, 1 parking garage and 5 surface parking lots
  • Developed and managed the M&O budget for 8 property groups
  • Responsible for the training of all maintenance staff
  • Participated in the hiring and review of the maintenance staff of 4
  • Scheduled and maintained emergency call service and snow removal
  • Collected and corrected contractor insurance documentation with contractor’s agents
  • Solicited, scheduled and supervised all outside contractors
  • Managed the inventory of materials and equipment for property maintenance
  • Implemented and maintained property key box
  • Oversaw all PM and repairs of boiler systems, cooling towers, chillers, generators and all life safety equipment
  • Increased the efficiency of the maintenance staff by staff training, improving inventory management and the purchase of proper equipment
  • Reduced outside contractor expenses by increasing in-house services as well as reviewing and renegotiating existing contractor contracts
  • Reduced the electrical energy consumption by implementing an LED bulb program
  • Created a property inspection program that reduced numerous liability risks

Maintenance Superintendent

Maloney Properties, Inc.
Woonsocket, RI
12.2009 - 11.2012
  • Oversaw the daily property maintenance of 200 units in 38 buildings for 6 property groups
  • Trained maintenance staff in the procedure and operation of equipment
  • Solicited, scheduled and supervised contractors for various projects
  • Participated in the hiring, disciplining and reviewing of the maintenance staff
  • Oversaw work order process associated with the property maintenance
  • Managed the inventory of materials necessary for property repair
  • Implemented both MSDS records and contractor insurance book
  • Reduced outside contractor expenses by implementing more in-house services

Owner

Income Property
03.1992 - 09.2011
  • Performed all maintenance and improvements for 16 units in 2 buildings
  • Solicited, approved, scheduled and oversaw all contracted work

Home Improvement Contractor

Peter of All Trades
Attleboro, MA
01.2007 - 12.2009
  • Quoted and performed various maintenance and improvements for residential and commercial customers

Property and Maintenance Manager

PRD Realty Trust
Attleboro, MA
05.1996 - 12.2009
  • Performed all maintenance and improvements for 38 units in 5 buildings for 2 property groups
  • Solicited, approved, scheduled and oversaw all contracted work
  • Liaison for owners and tenants

Summary

Talented Regional Director known for training employees to achieve maximum potential while generating new business opportunities. Pursuing new role where expertise in Real Estate Maintenance will be widely appreciated. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skills

  • Performance reporting
  • Meetings and presentations
  • Staff oversight
  • Talent acquisition
  • Staff training and development
  • Operations management
  • Relationship building

Accomplishments

  • Supervised team of 10+ staff members.
  • Achieved OT cost cutting through effectively helping with identifying underlying issues and correcting the issues.
  • Achieved reduction of contactor costs through training of staff to properly repair in house.
  • Achieved improved employee time tracking through training and education. Brought tracking from 40-50% capture to 80%+.
  • Achieved higher REAC/NSPIRE scores through effective training and education of inspection and repairs.
  • Achieved a dramatic reduction of open work orders by training and education of the maintenance staff, effectively helping with resident, owner and governmental inspectors satisfaction of sites.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Regional Director of Maintenance - Maloney Properties, Inc.
10.2022 - 12.2025
Building Engineer - Marsella Properties, LLC
09.2018 - 10.2022
Maintenance Director - Westlo Management, LLP
11.2012 - 09.2018
Maintenance Superintendent - Maloney Properties, Inc.
12.2009 - 11.2012
Home Improvement Contractor - Peter of All Trades
01.2007 - 12.2009
Property and Maintenance Manager - PRD Realty Trust
05.1996 - 12.2009
Owner - Income Property
03.1992 - 09.2011
Peter R. Gagne