Summary
Work History
Education
Skills
Timeline
Generic

Peter Sawall

Customer Service Engineer
Moscow Mills,Missouri

Summary

Well-qualified Customer Service Engineer proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence.

Work History

Customer Service Engineer

Domino Printing Solutions
  • Provides field service for Domino printing equipment at customer sites including technical training on operation, repair, and maintenance of Domino products

Sr. Territory Service Engineer

Omnicell, Inc
  • Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
  • Visited customer locations to assess equipment functioning and develop repair plans.

Site Installation Technician

Siemens Healthineers
  • Communicates with customers and other vendors to understand requirements and provide exceptional installation service.
  • Coordinates efforts prior to arriving and while onsite to ensure a smooth turn over experience for customers.
  • Troubleshoots and orders replacement parts and performs repairs for any deficiencies noted during the installation.

Integrated Labs Solution Engineer

St. Jude Medical
  • Performed on site installations, calibrations, troubleshooting and maintenance of the entire St. Jude Medical equipment line of products.

Field Service Engineer

Stereotaxis Inc.
  • Responsible for remote service, installations, calibrations, preventative maintenance and repair of magnetic navigation systems as well as the video integration system.

Military

US Navy

Education

Career And Technical Education

Service School Command
Great Lakes, IL

Skills

System installation and configuration

Remote Support

User Training

Modification and repair skills

Troubleshooting expertise

Equipment adjustment

Maintenance scheduling

Repair expertise

Project site supervision

Site surveys

Job site evaluation

System installation and configuration

Timeline

Customer Service Engineer

Domino Printing Solutions

Sr. Territory Service Engineer

Omnicell, Inc

Site Installation Technician

Siemens Healthineers

Integrated Labs Solution Engineer

St. Jude Medical

Field Service Engineer

Stereotaxis Inc.

Military

US Navy

Career And Technical Education

Service School Command
Peter SawallCustomer Service Engineer