- Music, plays in band Ten Days Into December
- Ordained Minister (First Nation Ministry)
- HOA Board Member as Treasurer since 2018
Peter Sendelbaugh
Oak Park,IL
Summary
Dynamic leader with proven expertise in operations management and team leadership. Excels in enhancing customer relations, safety protocols, and optimizing financial performance. Skilled in complex problem-solving and effective communication, driving staff development and performance management for business growth and high employee satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Mate
Trader Joe's
05.2010 - Current
- Manages budgets and payroll effectively, ensuring optimal financial performance for business growth.
- Oversees inventory management, optimizing stock levels, and reducing waste to ensure a day's business in a day.
- Develops, coaches, and promotes a team of 90 crew members through effective scheduling, active listening, and creating a supportive, inclusive environment.
- Enhances customer satisfaction by promptly and compassionately resolving disputes, maintaining open communication, and ensuring follow-through.
- Executes multiple tasks within established timeframes, including payroll, budgeting, inventory control, crew development, and safety protocols.
- Boosts crew morale and reduces turnover through personalized development plans, constructive feedback, and a rewards and recognition program.
- Collaborates with local nonprofits to utilize the "shares" program, donating unsellable food and flowers to support community needs.
- Spearheaded the Donation program through Oak Park working with schools, programs, and services to help raise money and awareness for events and charities.
General Manager
Petco
01.2006 - 05.2010
- Oversaw budget implementation, employee performance reviews, staff training, and scheduling, ensuring smooth operations and team development.
- Led a diverse team of professionals, creating a positive work environment that promoted high employee satisfaction and productivity.
- Developed and executed strategic initiatives to drive sales growth and increase profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Achieved certification for the River Forest store as the first in the company to meet 100% compliance with animal safety and healthcare standards (2009).
- Promoted from a Volume C to a Volume A store within 10 months due to strong performance and leadership.
- Managed budgeting, forecasting, and financial reporting processes, ensuring alignment with organizational goals and tracking financial progress effectively.
Education
Associate of Arts -
Triton College
River Grove, IL06.2006
High School Diploma -
Morton West
Berwyn, IL06.2004
Skills
- Team Leadership
- Time Management
- Verbal and Written Communication
- Complex Problem-Solving
- Staff Training and Development
- Operations Management
- Performance Management
- Schedule Preparation
- Efficient multi-tasker
- Customer Relations
Certification
- OSHA Certified
- Forklift Certified
- Illinois BASSAT Certified
- Serv Safe Certified
Interests
Timeline
Mate
Trader Joe's
05.2010 - Current
General Manager
Petco
01.2006 - 05.2010
Associate of Arts -
Triton College
High School Diploma -
Morton West
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