Peter Shaddock III
Melbourne,FL
Summary
I have a track record in enhancing customer satisfaction and strengthening client relationships. I take pride in my work and it has resulted in positive feedback and repeat business. Task prioritization, relationship building, and a commitment to excellence are amongst my top priorities.
Overview
6
6
years of professional experience
Work History
Management Assistant
StateLine PowerWash
02.2023 - 06.2024
- Assisted in managing day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
- Boosted sales by gaining new customers using sales strategies both in person and via phone.
- Oversaw training process for all newly hired employees.
- Improved customer satisfaction by maintaining punctuality.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
Lifeguard
Founders Inn and Spa
04.2018 - 09.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR..
- Monitored safety of guests in and around pools.
- Provided friendly customer service to guests and addressed concerns.
- Improved customer satisfaction by greeting pool patrons and resolving issues promptly.
- Opened and closed pool at designated hours of operation and made decisions for closing pool due to inclement weather.
Education
Bachelor of Science - Business Administration: Finance
Liberty University
Lynchburg, VA05-2025
Associate of Arts - Interdisciplinary Studies
Liberty University
Lynchburg, VA05-2025
Skills
- Relationship building
- Administrative tasks
- Customer engagement
- Client relationships
- Teamwork and collaboration
- Attention to detail
- Task prioritization
- Administrative support
Timeline
Management Assistant
StateLine PowerWash
02.2023 - 06.2024
Lifeguard
Founders Inn and Spa
04.2018 - 09.2022
Bachelor of Science - Business Administration: Finance
Liberty University
Associate of Arts - Interdisciplinary Studies
Liberty University
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