Results-oriented professional well-versed in project coordination and process improvement. Known for driving initiatives that streamline operations and enhance productivity. Proven ability to foster teamwork and adapt to evolving project needs with focus on achieving objectives.
Overview
11
11
years of professional experience
Work History
Project Coordinator
Wachter
Mount Laurel, NJ
06.2025 - Current
Coordinated project schedules and timelines to ensure on-time project delivery.
Facilitated communication between stakeholders to align project objectives and expectations.
Led meetings to assess project progress and address potential issues proactively.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Help Desk Analyst Tier 1
Virtua Health System
Marlton, NJ
10.2024 - 06.2025
Resolved technical issues for end-users through remote support tools and ticketing systems.
Collaborated with cross-functional teams to enhance user experience and streamline support processes.
Documented troubleshooting procedures and created knowledge base articles for internal reference.
Provided training to new team members on help desk protocols and software applications.
Field Service Technician
Comtech
Buford, GA
07.2020 - 09.2023
Diagnosed and repaired telecommunications equipment to ensure optimal functionality.
Conducted routine maintenance and inspections on client systems to enhance reliability.
Trained junior technicians on best practices for equipment handling and safety protocols.
Streamlined service processes, reducing downtime for customer installations and repairs.
Responded quickly to emergency maintenance requests for timely on-call support.
Satellite Communications System Operator
United States Marine Corps
Marine Corps Base Camp Lejeune, NC
03.2015 - 01.2019
Operated satellite communication systems to ensure reliable data transmission for operational units.
Monitored system performance, identifying and resolving technical issues to maintain optimal functionality.
Conducted routine maintenance checks on satellite equipment, enhancing system reliability and reducing downtime.
Assisted in training junior operators on operational protocols and troubleshooting techniques for communication systems.
Collaborated with cross-functional teams to integrate new technologies into existing satellite infrastructure.
Project Coordinator at Aecon Utilities, Aecon Golden Mile and Aecon Three FiresProject Coordinator at Aecon Utilities, Aecon Golden Mile and Aecon Three Fires