Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

PETER TONER III

Levittown,Pennsylvania

Summary

Goal-driven assistant store manager with a proven track record of exceeding revenue and profit goals while providing exceptional team leadership. Skilled in delivering excellent customer service and possessing strong sales and operational management capabilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

TD Bank NA
Newtown, PA
03.2023 - Current
  • Outperformed expectations for LEI, SR, and NPG by reaching above 100% during Q1
  • Led a high-performing team, ensuring daily compliance with operations and store procedures, resulting in an impressive 98% Operational Excellence Rating (OER) during Q3
  • Consistently surpassed quarterly sales targets by 15-20% using effective sales and service techniques
  • Enhanced staff retention through comprehensive training initiatives

Financial Services Representative II

TD Bank NA
Levittown, PA
02.2018 - 03.2023
  • Annually honored with Presidential Council Awards for securing $1M+ in Mass Affluent assets
  • Spearheaded sales initiative, achieving over $6M in booked assets
  • Deepened customer relationships through financial expertise to help meet their financial needs.
  • Boosted satisfaction among upscale clients by delivering customized financial guidance

Customer Service Representative I

TD Bank NA
Holmes, PA
11.2016 - 02.2018
  • Increased customer satisfaction through delivering legendary service
  • Surpassed team and individual targets by a minimum of 20% each quarter
  • Collaborated with banking partners to meet customers' banking needs.
  • Demonstrated comprehensive knowledge of banking and financial products to surpass customer expectations

Education

Bachelor of Science - Business Administration And Management

Neumann University
Aston, PA
05-2017

Skills

  • Strategic Leadership
  • Team Building
  • Effective Communication
  • Microsoft Office Proficiency
  • Problem-Solving Expertise
  • Operational Efficiency Management
  • Client Relationship Management
  • Business Development
  • Organizational Time Management
  • Customer Service

Certification

  • Pennsylvania Life, Accident and Health, 07/01/18, Present
  • NMLS License, 11/01/16, Present
  • Notary Public, 12/01/20, Present

Timeline

Assistant Store Manager

TD Bank NA
03.2023 - Current

Financial Services Representative II

TD Bank NA
02.2018 - 03.2023

Customer Service Representative I

TD Bank NA
11.2016 - 02.2018

Bachelor of Science - Business Administration And Management

Neumann University

Similar Profiles

CREATE PROFILE
PETER TONER III